English to Uzbek (Cyrillic) Review Lead – UI, Marketing & Product Content
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Job Description
English-to-Uzbek Review Lead governing quality for Welo Global’s multilingual AI, technology, and content solutions. Managing client alignment, audits, arbitration, coaching, and continuous improvement.
Responsibilities:
- Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
- Own the locale’s interpretation of the client’s quality standards and align the Post-Editing Lead, Post Editors, and Reviewers on quality expectations.
- Act as the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations.
- Drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
- Review style guide and glossary updates, assess affected quality categories and content types, and record changes.
- Track client Language Manager corrections and feedback from calibration and quality calls.
- Run alignment roundtables and publish a structured monthly quality digest.
- Coach Reviewers one-to-one, run shadowing sessions, and deliver training based on alignment data.
- Develop style guide proposals from recurring justification patterns and share cross-locale patterns with the Welocalize Quality Manager.
- Own the locale’s review service score, RQE audit and alignment performance, arbitration record integrity, and client working relationship.
Requirements:
- 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.
- Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution.
- Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
- Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type.
- Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.
- Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements.
- Native-level Uzbek (Cyrillic) and professional-level English.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Benefits:
- Successful candidates will be provided with a dedicated device for project work.
- Long-term partnership with global teams on high-visibility products.
- Steady project volume.
- Comprehensive onboarding and ongoing training.
- Access to established linguistic resources.
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