English to Slovenian Review Lead – UI, Marketing & Product Content

Posted 2hrs ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

English-to-Slovenian Review Lead owning linguistic quality for Welo Global’s multilingual AI and localization services. Driving client alignment, reviewer coaching, audits, and quality governance.

Responsibilities:

  • Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client
  • Own the locale’s interpretation of the client’s quality standards
  • Align the Post-Editing Lead, Post Editors, and Reviewers around a shared quality standard
  • Act as the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations
  • Drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content
  • Review style guide and glossary updates, assess affected quality categories and content types, and record changes
  • Track client Language Manager corrections and feedback from calibration and quality calls
  • Run regular alignment roundtables with the language community
  • Publish a structured monthly quality digest covering performance, improvement areas, style guide updates, errors, and arbitration outcomes
  • Coach Reviewers one-to-one, run shadowing sessions, and deliver training based on alignment data
  • Develop style guide proposals from recurring justification patterns
  • Share cross-locale patterns with the Welocalize Quality Manager
  • Maintain alignment with the client’s Language Manager and raise evidence-based concerns
  • Own the locale’s review service score, including RQE audit and alignment performance
  • Maintain the community’s shared understanding of quality
  • Ensure arbitration records are valid and well-evidenced
  • Manage the working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking

Requirements:

  • 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
  • Direct experience as the primary point of contact for client Language Managers
  • Experience managing formal arbitration or escalation processes and facilitating conflict resolution
  • Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
  • Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type
  • Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
  • Skill in tracking error concentrations, severity drift, and alignment scores, and converting justification patterns into style guide improvements
  • Native-level Slovenian
  • Professional-level English
  • Candidates must be physically located in one of the approved countries
  • Background check required as part of onboarding
  • Prior experience supporting major technology localization programs and working with calibration or alignment tools (preferred)

Benefits:

  • Dedicated device provided for project work
  • Steady project volume
  • Comprehensive onboarding
  • Ongoing training
  • Access to established linguistic resources
  • Long-term partnership with global teams on high-visibility products