Enterprise Architect
Posted 1ds ago
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Job Description
Enterprise Architect designing and implementing multi-cloud solutions for enterprise customers. Collaborating with internal teams to drive long-term customer success and revenue growth.
Responsibilities:
- Collaborate with enterprise customers to design and implement multi-cloud solutions that align with their business goals.
- Establish and maintain trusted relationships with key customer stakeholders to ensure a deep understanding of their needs and objectives.
- Serve as the main point of contact for customer success initiatives, ensuring the successful delivery of solutions across Salesforce clouds and related technologies.
- Drive growth by identifying value driven opportunities within the existing customer base.
- Lead the technical discovery process to assess current environments and recommend solutions based on best practices.
- Provide consultative guidance on leveraging Salesforce products, including Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, and other cloud technologies.
- Deliver high-impact presentations to customers, illustrating the business value of the proposed solutions.
- Act as a customer advocate within ListEngage, collaborating with internal teams such as Sales and Strategy to ensure customer needs are met.
- Support pre/post-project activities, including customer discovery, training, and managed services.
- Analyze client data to identify opportunities for further solution enhancement and provide recommendations for future growth.
- Stay updated on the latest developments in multi-cloud architectures, Salesforce releases, and digital transformation strategies.
Requirements:
- 8+ years of experience in customer success, technical architect, or similar role within an enterprise SaaS environment
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Proven experience architecting and delivering multi-cloud solutions, with strong proficiency in Salesforce clouds
- Proven track record of identifying growth opportunities and driving revenue expansion within an existing customer base
- Hands-on experience with cloud platforms, data integration, and CRM systems
Benefits:
- Competitive salary and performance-based incentives
- Comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment




















