Enterprise Customer Success Manager
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Job Description
Customer Success Manager responsible for adoption and growth in AI-driven solutions at Revenue.io, ensuring client outcomes and engagement.
Responsibilities:
- You’ll be at the heart of our growth story, driving adoption, expansion and making a direct impact at the worlds leading enterprises like Dun & Bradstreet, HPE, Nutanix, Lumen, Fidelity and more.
- Do you love customers? Do you spark exploration in every conversation? Do you love helping people achieve an outcome? Do you want to work in cutting-edge Artificial Intelligence?
- We are on the hunt for trailblazing, customer success representatives who want to help companies achieve amazing growth results.
- Passionate team focused on helping companies realize value from Revenue.io. A team that is data driven and customer centric. A team that uses the products we build, to help each of us learn and communicate better every day! The team is hungry to scale, grow and change the customer success experience. You’ll get mentorship both from leadership and from across the team.
Requirements:
- Help customers achieve business outcomes, not just technology adoption
- Sparking Exploration and improvement with key customer stakeholders
- Present clear ROI on the value customers are currently getting from the Revenue.io platform that align to their mission critical priorities (MCPs)
- Set and drive clear upsell/cross-sell targets and goals with your accounts and Account Executive counterparts
- Own product adoption, grow key relationships and drive engagement with champions of power in all your accounts
- Experience with Salesforce
Benefits:
- Great pay and incentives
- Flexible Time Off (take what you need, when you need it)
- Competitive healthcare, dental and vision benefits
- Equity and be part of our growth story, we believe in winning together
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