Field Applications Engineer – Fire Lite, Silent Knight, Farenhyt
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Job Description
Field Applications Engineer supporting Honeywell’s Fire-Lite, Silent Knight, and Farenhyt fire alarm solutions. Providing technical guidance, complex solution development, training, and sales support across U.S. regions with 50% travel.
Responsibilities:
- Serve as the primary technical resource for East/West Honeywell Fire SMB regional sales managers, direct and indirect customers, A&E’s, EC’s, and other key influencers
- Develop relationships with key stakeholders by educating and acting as a consultant to increase consideration, position specification, and adoption of Honeywell technology and solutions
- Provide applications support, system recommendations, basic design advice, and troubleshooting for Fire-Lite, Silent Knight, and Farenhyt fire alarm and related systems
- Assist with complex solution development, including product selection, configuration guidance, integration considerations, and application-specific troubleshooting
- Conduct technical presentations, product demonstrations, and training sessions for sales teams, distributors, and end customers
- Review and advise on system designs, bills of materials, and proposed solutions for technical accuracy and compliance with relevant codes and standards
- Collaborate with internal product, engineering, and support teams to escalate complex issues and gather field feedback for product improvements
- Support sales opportunities through customer meetings, site assessments, and proposal development
- Maintain current knowledge of Fire-Lite, Silent Knight, and Farenhyt portfolios, competitive offerings, and applicable codes and standards
- Travel approximately 50% of the time to support regional sales managers, customers, and distribution partners
Requirements:
- NICET Level II Fire Alarm Systems certification required
- 3+ years of Fire Alarm System design, application, and layout experience
- 3+ years of sales engineering, application engineering, or related technical experience
- 1+ year of hands-on experience with Fire-Lite and Silent Knight fire alarm products
- Experience delivering technical presentations, customer training, and solution recommendations to contractors, engineers, distributors, and end users
- Proven ability to develop and maintain relationships with 25+ key stakeholders, customers, or channel partners
- Experience successfully resolving complex fire alarm application, design, or troubleshooting issues
- Experience reviewing and interpreting engineering specifications for fire alarm system projects
- 3+ years of fire alarm system troubleshooting, diagnostics, and root-cause analysis experience
- Experience preparing technical proposals, submittals, compliance documentation, and customer-facing technical communications
- Working knowledge of Honeywell, Fire-Lite, Silent Knight, and competitive fire alarm platforms and technologies
- Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, or mathematics is valued
- Experience selling complex application and system solutions is valued
- Proven track record of success in sales engineering roles is valued
- Strong leadership and team management skills
- Ability to work independently and as part of a team, establish collaborative relationships, and influence cross-functionally
- Ability to handle multiple priorities and navigate a highly matrixed environment
- Must be a U.S. citizen, U.S. permanent resident, or have protected status under asylum or refugee provisions due to U.S. export control laws
Benefits:
- Employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program (EAP)
- Educational Assistance
- Parental Leave
- Paid Time Off for vacation, personal business, sick time, and parental leave
- 12 Paid Holidays
- Competitive salary
- Leading-edge work
- Developing solutions side-by-side with dedicated experts
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