Field Manager
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Job Description
Fleet Manager responsible for managing technician teams in fleet maintenance and repairs at Kooner Fleet Management Solutions. Focusing on customer satisfaction, performance, and operational efficiency.
Responsibilities:
- Manages technician hiring, training, coaching, performance management, discipline, and overtime authorization
- Maintains an ongoing preventive/corrective maintenance program which sets the standard for service excellence
- Reviews status reports including road calls, breakdowns, parts inventory, repairs, and safety performance
- Provides hands-on maintenance assistance as needed.
- Assures all maintenance-related data is available for input in the vehicle maintenance system
- Responsible for establishing maintenance related training sessions that improve overall fleet condition and operational knowledge of drivers, mechanics, and shop personnel
- Ensuring efficient utilization, vehicle maintenance quality, and transportation to ready-lines.
- Fleet inventory/condition reporting, including out of service listing, matched to asset list
- Responsible for implementation/monitoring of all fleet maintenance activities (e.g. Pre/Post pre-trip, safety lane, warranty recovery, tire standards, oil/lubricants, major component failure, and all new initiatives).
- Evaluate equipment performance and recommend modifications and/or alternate vendors based on maintenance/costing information.
- Analyze service issues related to fleet maintenance and performs root cause analysis, recommends remediation methodologies and escalates as needed to address issues.
- Assists in purchase of parts
- Supports efforts to create useful metrics and performance (on-line/off-line) diagnostic reporting tools (e.g. machinery dynamics) to support fleet quality trending and fleet maintenance performance.
Requirements:
- 5-7 years’ experience leading Fleet Maintenance teams
- 7+ years’ experience of fleet maintenance and repair as a heavy-duty technician
- Experienced with creating standardized operating procedures and streamlining processes
- Must excel at managing and influencing the operational and administrative processes inherent in a high growth environment
- Demonstrated ability to build and continuously motivate highly effective teams
- Specialized understanding of maintenance procedures and general knowledge of industry regulations (e.g. EPA, DOT, OSHA) to ensure compliance
- Solid project management, resource planning, oral and written communication skills.
- Strong analytical skills with expertise in researching, interpreting, data management, and report generation.
- High degree of autonomy, yet team oriented with ability to work cross-functionally within the Kooner FMS organization.
- Proficiency with computers, including Google Docs and Fleet System software.
- High School diploma required
Benefits:
- Competitive pay starting at $90-$110K based on experience.
- Get paid every Friday – no waiting around!
- 401(k) with company match.
- Medical, Dental, and Vision coverage after just 30 Days!
- Enjoy paid vacation time, paid sick time, and paid holidays to rest, recharge, and take care of what matters most.
- Life & Disability Insurance for added peace of mind – because we take care of our team on and off the job.
- Access to our Employee Assistance Program for support when you need it most – we've got your back.
- Big Career Growth Opportunities in a rapidly expanding, forward-thinking organization.
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