Senior Manager, Organizational Learning & Talent Enablement
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Job Description
Senior manager overseeing learning operations, compliance training, performance management, and talent enablement at global CRO Worldwide Clinical Trials. Leading teams, governance, and enterprise stakeholder partnerships.
Responsibilities:
- Lead strategy, governance, and continuous improvement for learning operations, compliance training support, performance management, and talent enablement
- Oversee enterprise training operations, LMS governance, audit readiness support, and related process execution
- Partner with leaders, executive sponsors, and stakeholders to identify capability needs, training priorities, process risks, and scalable solutions
- Establish roles, responsibilities, standards, and operating processes for learning, training, audit support, and talent initiatives
- Serve as a strategic advisor on training operations, compliance and technical training enablement, performance processes, talent practices, and change adoption
- Oversee compliance training administration, required training assignment, tracking, reporting, documentation, and LMS administration
- Ensure training processes are accurate, timely, auditable, and aligned with procedural, regulatory, and inspection-readiness expectations
- Oversee the design, deployment, and sustainment of functional and technical training programs
- Translate role-, system-, process-, and compliance-based needs into practical training solutions
- Guide training plans, learning paths, system training, job aids, communications, learner support, and stakeholder readiness activities
- Use data and reporting to monitor completion, identify risks, assess process performance, support audit readiness, and inform decisions
- Lead process improvements involving training administration, curriculum governance, documentation quality, stakeholder engagement, and operational efficiency
- Leverage technology, automation, analytics, and emerging practices to modernize learning delivery and compliance training support
- Support enterprise performance management processes, tools, communications, goal setting, check-ins, and year-end activities
- Support talent reviews, succession planning, calibration, leadership pipeline visibility, and related enablement activities
- Build trusted relationships with executive sponsors, HR, Quality, Compliance, IT, business leaders, and functional stakeholders
- Facilitate working sessions and planning forums, resolve gaps, align decisions, and drive accountability
- Support change management by equipping leaders, managers, and employees with information, tools, and resources
- Lead, coach, and develop team members responsible for learning operations, training administration, audit coverage, compliance training, and talent processes
- Set priorities, expectations, decision rights, and accountabilities; foster collaboration and continuous improvement
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in organizational development, Human Resources, Education, Instructional Design, Business Administration, Psychology, Life Sciences, Quality, Compliance, or related field
- 5–7 years of progressive experience in organizational learning, training operations, compliance training support, functional/technical training, audit support, performance management, talent management, HR enablement, stakeholder management, or related areas
- Broad knowledge of finance/accounting principles and best practices with strong analytical skills
- Proven leadership and business acumen with ability to understand complex organizational structures and environments
- Ability to identify and implement plans and activities to drive increased profitability
- Strong forward-thinking analytical and problem-solving skills, ability to deal with ambiguity, and intellectual curiosity
- Experience partnering with associates at all levels of the organization
- Ability to work in a dynamic environment, recommend and implement process improvements, work independently, and handle multiple tasks simultaneously
- Experience in a regulated, global, or matrixed environment preferred
- Experience with LMS platforms, training governance, curriculum administration, compliance training, audit readiness, or regulated training documentation preferred
- Experience partnering with senior leaders, executive sponsors, and cross-functional stakeholders preferred
- Experience leading people, managing through direct reports, and overseeing operational execution preferred
- Experience supporting performance and/or talent management processes preferred
- Relevant certifications in change management, instructional design, coaching, HR, talent management, quality, or compliance preferred
Benefits:
- Competitive benefits package depending on location
- Transparent compensation and pay equity
- Salary information discussed during the interview process
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