Field Reimbursement Manager I
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Job Description
Field Reimbursement Manager helping Pfizer patients access medicines across Memphis, northern Arkansas, and Louisiana. Advising healthcare providers on reimbursement, coverage, payer policies, and patient support.
Responsibilities:
- Conduct office calls with HCPs and office staff to support appropriate patient access to Pfizer products
- Resolve reimbursement and coverage questions
- Provide in-person and virtual education on payer landscapes, coverage and formulary updates, payer policies, and patient support
- Distribute Pfizer-approved materials on coverage and reimbursement, including Patient Assistance Programs and billing and coding guides
- Educate HCPs and office staff on Hub financial assistance offerings, enrollment, portals, and brochures
- Coordinate with Pfizer patient access and support programs to understand payer requirements for individual patients
- Address questions about prescription status for patients enrolled in Pfizer access and support programs
- Compliantly use Pfizer’s designated case notes system
- Serve as subject matter expert on reimbursement and coverage issues affecting Pfizer products in assigned regions
- Facilitate appropriate patient access to prescribed Pfizer products
- Provide internal Pfizer leadership with interpretive information and local market insights on reimbursement issues
- Communicate compliantly with diverse stakeholders to influence ideas, actions, or positions without direct authority
- Link customer insights to offerings and resources addressing patient access barriers
- Build trust through follow-up and knowledge of the access journey
- Demonstrate responsible business communication in written and spoken communications
- Conduct live customer interactions approximately 50% of the time, based on geography and customer needs
Requirements:
- Minimum 7+ years pharmaceutical industry experience, typically within pharmaceutical sales and/or coding and reimbursement
- Reimbursement and Access experience is a plus
- Strong understanding of Specialty Drug Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and policy dynamics across Pfizer Business Units/Brands
- B.S. or B.A. degree is required
- Exceptional communication and presentation skills
- Strategic planning and successful plan implementation experience
- Leadership and success working across internal boundaries
- Ability to collaborate with multiple relevant stakeholders
- Ability to work in a highly regulated environment and adhere to strict company compliance guidelines and procedures
- Proven track record collaborating with diverse customers, clients, and stakeholders
- Training in and experience in responsible business communication, written and spoken
- Valid US driver’s license and driving record compliant with company standards
- Breadth of diverse leadership experiences and capabilities, including influencing and collaborating with peers, developing and coaching others, and overseeing and guiding colleagues
- Must reside in or within commutable distance to territory boundaries
- Candidates must be authorized to be employed in the U.S. by any employer
- Permanent work authorization in the United States is required
- U.S. work visa sponsorship is not available now or in the future
- Additional certification in coding and reimbursement is preferred but not required
- Coding and billing knowledge or certification is a plus but not required
Benefits:
- Bonus target of 17.5% of base salary through Pfizer’s Global Performance Plan
- Eligibility to participate in Pfizer’s share based long term incentive program
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility
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