Field Service Manager, West Germany
Posted 76ds ago
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Job Description
Field Service Manager directing technical support activities and leading a team in West Germany. Ensuring efficient service delivery and managing field operations across client sites.
Responsibilities:
- Direct coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades.
- Schedule personnel responding to critical situations.
- Maintain communication with design management and specialists to resolve technical problems.
- Lead, mentor, and develop a team of 12 field service technicians.
- Ensure efficient and effective delivery of field services.
- Manage the field service budget.
- Develop and execute strategies for the growth and performance of the field service function.
Requirements:
- Bachelor’s degree in Engineering, Business Administration, or a related field (Master’s degree is a plus).
- At least 5+ years of experience in field service management.
- Strong understanding of service delivery in a technical environment.
- Demonstrated experience in managing complex service operations, customer relations, and cross-functional collaboration.
- Proven leadership abilities.
- Exceptional communication, problem-solving, and interpersonal skills.
- Ability to develop and manage budgets, timelines, and operational goals.
- Strong knowledge of service management software and tools.
- Ability to travel as needed.
Benefits:
- Professional development opportunities
- Remote work options



















