Prozessmanager Service – Werkstatt
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Job Description
Process manager for e-Bike workshops responsible for optimizing workflows. Supporting franchise partners and developing training materials with a focus on e-mobility.
Responsibilities:
- Du optimierst die Werkstatt-Abläufe und Prozesse sowie die Beratung unserer Franchise-Partner
- Du unterstützt unsere Partner in Form von Trainings und Analysen zur Qualitätssicherung unserer Zweirad-, Dreirad- und Lastenradwerkstätten
- Du unterstützt bei der Implementierung neuer Standorte und hilfst den Partnern, neue Werkstattprozesse zu entwickeln und aufzubauen
- Du entwickelst und pflegst Schulungsmaterialien, Präsentationen, Checklisten, Handbücher und Online-Lernkurse
Requirements:
- Bestenfalls bist du Zweiradmechatroniker:in Meister:in oder Zweiradmechaniker:in Meister:in
- Auch als Quereinsteiger:in z.B. (Kfz-)Mechaniker:in und (Kfz-)Mechatroniker:in mit Erfahrung als Fahrradmechaniker:in / Fahrradmonteur:in bist Du herzlich Willkommen!
- Du bist erfahren in der Sortimentsgestaltung und als Schnittstellenfunktion zwischen Werkstatt und Verkauf
- Unternehmerisches Denken und ein hohes Maß an Eigenmotivation zeichnen Dich aus
- Du bringst die Bereitschaft mit, unsere Partner auch vor Ort zu unterstützen (Reisebereitschaft ca. 60 %)
- Freude am Aufbau und an der Pflege partnerschaftlicher Beziehungen
- Ein hohes Maß an Selbstständigkeit, Verantwortungsbewusstsein und Servicebereitschaft
Benefits:
- attraktives Bike-Leasing
- unbefristeten Arbeitsvertrag
- Spaß bei der Arbeit – wir lieben, was wir tun!
- Echte Wertschätzung Deiner Ideen und Initiativen – tue, was Du liebst!
- Ein tolles Konzept mit vielen Projekten, die Dir Raum geben, Dich zu verwirklichen
- Bei uns steht der Mensch und ein herzliches, offenes Miteinander im Mittelpunkt – Wir sind kununu Top Arbeitgeber 2023, 2024 und 2025
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