Services Quality Value Stream Manager
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Job Description
Value Stream Manager driving continuous improvement initiatives for GE Vernova. Collaborating with cross-functional teams to improve service quality and operational efficiency.
Responsibilities:
- Use a problem-solving framework to develop the cross functional Value Stream problem solving capability in collaboration with a Lean Coach
- Lead and provide direction to a Value Stream team composed of cross-functional, mission-based team members throughout the problem-solving cycle
- Maintain the engagement of the Value Stream team members and influence functional leaders as necessary to ensure staffing and needed support
- Drive systemic problem-solving to root cause and sustain countermeasures through Value Stream standard work
- Pull in required support functions beyond the core Value Stream team as needed to collaboratively drive continued progress in the root cause analysis or countermeasure implementation
- Participate and present the problem-solving progress to Senior Leadership during Monthly Operating Reviews, leading deep dive reviews as needed
- Deploy corrective and preventative actions, ensuring sustainment of actions implemented
- Represent GEV Quality in Legacy Thermal Service User Conferences
- Actively participate in QRR/NPI reviews, identifying risks and collaborating to drive NPI solutions with Product Management and the cross functional teams
Requirements:
- Bachelor’s Degree from an accredited university or college
- Significant operational experience in GT Operations, Project Management, Engineering, leading cross functional teams, Quality or equivalent
- English fluency
- Travel as needed to support problem-solving and team-building
Benefits:
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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