Finance Operations Program Coordinator
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Job Description
Finance Operations Program Coordinator managing contributor workflows and quality for a generative AI finance training-data initiative. Coordinating remote US-based teams, schedules, escalations, and evaluation delivery.
Responsibilities:
- Coordinate daily activities between finance-domain contributors, reviewers, subject matter experts, and programme leads
- Maintain schedules, ownership structures, deadlines, and delivery expectations
- Identify execution gaps and take action to keep finance-related workstreams progressing
- Provide status updates covering progress, risks, dependencies, and outstanding decisions
- Design and maintain task-tracking systems for finance evaluation and review activities
- Establish escalation pathways, quality checks, and issue-resolution workflows
- Monitor task allocation, completion rates, turnaround times, and contributor capacity
- Improve operational processes for consistent and efficient programme delivery
- Review contributor throughput and quality signals across finance-specific assignments
- Identify performance trends, recurring errors, and areas requiring additional guidance
- Prepare written feedback and operational reports for programme stakeholders
- Support calibration and quality-control activities across contributor teams
- Triage finance-related questions raised by contributors and reviewers
- Resolve operational queries using established programme guidelines
- Escalate ambiguous or technically complex cases to subject matter experts
- Document recurring questions and decisions to improve programme consistency
- Support a high-impact generative AI initiative focused on finance-specific training-data operations
- Collaborate with finance specialists and programme leads to keep evaluation work accurate, consistent, and on schedule
- Manage complex operational workflows involving finance specialists and contributor teams
- Support onboarding, programme calibration, contributor coordination, and ongoing quality review
Requirements:
- Approximately 5–10 years of professional experience in finance, financial operations, or a related field
- Experience coordinating cross-functional projects, operational programmes, or contributor teams
- Direct experience managing analysts, reviewers, raters, contractors, or similar professional groups
- Strong understanding of deadlines, quality standards, escalation processes, and operational reporting
- Demonstrable professional progression into programme, project, or operational coordination responsibilities
- Excellent written and verbal communication skills
- Strong organisational judgment and practical problem-solving ability
- Reliable availability for at least 35 hours per week during weekdays
- A degree in finance, accounting, economics, business administration, operations, or a related field is highly relevant
- Professional training in project management, programme operations, or financial analysis may be helpful
- Equivalent professional experience in finance operations or cross-functional programme delivery may also be considered
- Certifications such as PMP, CAPM, CFA, or comparable qualifications may be valuable
- Experience coordinating large distributed teams or remote contributor programmes
- Background in financial analysis, banking, investment operations, accounting, or risk
- Familiarity with training-data operations, structured evaluation, annotation, or quality-review programmes
- Experience building dashboards, trackers, escalation systems, or operational documentation
- Knowledge of quality assurance, performance monitoring, and process improvement
- Experience collaborating with technical teams, subject matter experts, and senior programme stakeholders
- Familiarity with project-management and workflow tools used in fast-paced operational environments
- US-based finance professional
- Immediate availability is preferred
Benefits:
- Competitive hourly compensation of $35–$55 per hour depending on expertise and project scope
- Full-time W-2 contingent employment arrangement
- Fully remote role
- Expected commitment of at least 35 hours per week during weekdays
- Remote consulting opportunity
- Immediate availability preferred
- Onboarding, programme calibration, contributor coordination, and ongoing quality review opportunities
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