Global Account Manager, Enterprise Solutions – Data Centers
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Job Description
Enterprise Account Manager for Carrier's Global Enterprise Solutions team in Data Centers. Managing key accounts and driving growth through strategic expansion and collaboration.
Responsibilities:
- Develop and maintain in-depth knowledge of the assigned vertical segment and assigned accounts including a deep understanding of Facilities, Design, Construction, Operations, and Lifecycle
- Identify, Land, and Expand Enterprise accounts/opportunities primarily through new construction & owner-direct portfolio-buy opportunities
- Strong emphasis on net-new opportunities & business development
- Pursue qualified leads at the Enterprise level & expand existing BU touchpoints
- Coordinate & Collaborate with all Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales & account management process
- Work closely with BU sellers to identify cross-BU expansion opportunities
- Create and update formalized Enterprise account plans both globally & regionally
- Evolve and drive a holistic global account strategy based on customer and vertical insights
- Influence customers to purchase Carrier products & solutions
- In collaboration with other Carrier resources, develop tailored solutions to meet specific customer needs
- Understand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansion
- Expand relationships within assigned accounts to access new decision makers and uncover new opportunities
Requirements:
- Bachelor's Degree
- 5+ Years of Sales, Business Development, or Data Center Mechanical/HVAC, Design, Construction, and/or Owner Segment Experience
- Ability to travel up to 25%-50% including International for both clients & conferences
- Strong collaboration, transparency, and team leadership capabilities
- Experience in developing National, Strategic, or Enterprise Accounts for Facilities/HVAC, Mechanical Design, or Construction.
- Proven experience developing, navigating, & managing Data Center owner accounts highly preferred – Engineering, Procurement, Construction, & Operations
- Mechanical/HVAC/Controls experience preferred, but segment experience in other facility aspects or building solutions acceptable
- Proven ability to influence and work effectively across all levels of an organization
- Ability to communicate with high altitude customer stakeholders (e.g., C-Suite)
- Ability to engage with senior executives and create demand for new solutions
- Proven experience and ability to develop and execute consultative sales strategies that drive value growth for customers
- Ability to lead multi-functional teams to resolve unusually complex problems
- Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity
- Excellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teams
- Strong negotiation skills: ability to understand contractual, legal language
- Advanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)
- Excellent project management skills and execution
- Ability to quickly adapt and adjust approach and solutions to customer needs
- Ability to promote software / recurring sales, not just equipment & services
Benefits:
- Health Care Benefits : Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability : Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
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