Global Payroll Manager
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Job Description
Global Payroll Manager leading payroll operations for EverCommerce. Managing compliance and partnering with HR and Finance across countries.
Responsibilities:
- Own and oversee the full global payroll lifecycle, including payroll calendars, processing, validations, approvals, funding coordination, and post-payroll reconciliation.
- Ensure payroll is processed accurately and on time across all supported countries, partnering with in-country providers and internal teams as needed.
- Establish and maintain standard operating procedures (SOPs), documentation, and service level expectations across regions and providers.
- Maintain expert-level knowledge of U.S. and Canadian payroll compliance requirements, including tax withholding, year-end reporting, and statutory filings.
- Ensure adherence to federal, state/provincial, and local payroll regulations; monitor legislative changes and implement updates to processes and systems.
- Lead internal control practices related to payroll, including audits, segregation of duties, access controls, and SOX-relevant documentation (as applicable).
- Serve as the primary payroll partner to HR (employee lifecycle events, time/attendance, benefits impacts), Finance/Accounting (GL, accruals, reconciliations), and Procure-to-Pay (vendor/payment processes).
- Coordinate payroll-related accounting activities including payroll journal entries, balance sheet reconciliations, and variance analysis.
- Partner with Total Rewards/Benefits and Equity teams on payroll impacts of bonuses, commissions, benefits deductions, and equity transactions.
- Support and optimize payroll-related systems and integrations, including Workday, E*TRADE (equity transactions), and payroll processors (including One Source Virtual).
- Drive continuous improvement initiatives to streamline workflows, reduce manual effort, improve data quality, and enhance employee experience.
- Own payroll vendor management: performance reviews, issue resolution, contract/SOW coordination (as applicable), and escalation management.
- Lead, develop, and coach an international payroll team (Genpact), promoting high performance, accountability, and a customer-focused mindset.
- Set team goals and metrics (accuracy, timeliness, compliance, cycle time) and implement a scalable operating model to support growth and geographic expansion.
- Ensure appropriate coverage, training, and succession planning for payroll operations.
Requirements:
- Bachelor’s degree in Accounting, Finance, Human Resources, Business Administration, or related field (or equivalent experience).
- 10+ years of progressive payroll experience, including multi-country payroll operations.
- Demonstrated expertise in U.S. and Canadian payroll compliance (taxation, statutory reporting, payroll regulations).
- Experience partnering closely with HR, Finance, and Accounting to manage payroll impacts, reporting, and reconciliations.
- Strong working knowledge of payroll systems and integrations, including Workday and experience with payroll processors (including One Source Virtual);
- Proven people leader with experience managing teams across locations/time zones.
- Strong control mindset and experience with audits, reconciliations, and documentation.
- Preferred Qualifications CPP (Certified Payroll Professional) and/or CPM (Canadian Payroll Manager) certification.
- Experience managing global payroll in a high-growth, multi-entity environment.
- Experience with SOX controls and payroll risk management.
- Direct experience implementing or optimizing Workday Payroll / Workday integrations.
- Experience managing multiple payroll vendors/providers simultaneously.
Benefits:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Continued investment in your professional development
- Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
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