Global Software Implementation Manager
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Job Description
Global Software Implementation Manager leading ELN/LIMS implementations for Eurofins, an international life sciences testing company. Managing global programs, change adoption, teams, governance, and compliance.
Responsibilities:
- Lead global ELN and LIMS implementation programs from initiation through post-go-live stabilization
- Establish implementation standards, governance processes, and deployment best practices
- Manage project scope, schedules, budgets, risks, resource allocation, and executive reporting
- Provide leadership, coaching, and performance management for implementation and training teams
- Direct change management and training strategies to support effective system adoption
- Oversee training materials and standard operating procedures
- Partner with Operations, Quality, Regulatory, and IT stakeholders to align business objectives and implementation outcomes
- Oversee implementation project plans and drive accountability to achieve expected implementation KPIs
- Manage relationships and coordinate priorities and scheduling with internal software teams
- Travel for on-site visits approximately 2 weeks per month, averaging approximately 50% travel
Requirements:
- B.S. or B.A. degree, or equivalent
- Minimum of 5 years in relevant software implementation leadership, such as Laboratory Information Management/Electronic Laboratory Notebook (LIMS/ELN), or Enterprise Resource Planning (ERP)
- Minimum of 2 years in global capacity experience
- People management and leadership experience
- Project management experience
- Software implementation leadership experience
- Bioscience/laboratory background
- Experience in regulated environments, such as CFR Part 11 / GMP Annex 11
- Lean Six Sigma
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Very good English communication skills
- Very good interpersonal relation skills at all levels of the organization
- Leadership skills to motivate users to adopt software and embrace change
- Ability to work in a complex international environment
- Tenacity to address and overcome challenges to achieve resolution
- Strong organization skills, to follow actions to completion
Benefits:
- Comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
- Work from home
- Flexible scheduling to support conference calls in various time zones
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