Senior Business Solutions Consultant
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Job Description
Senior Business Solutions Consultant improving CVS Health’s healthcare operations, systems, and strategic initiatives. Leading cross-functional solutions, process optimization, and complex business initiatives.
Responsibilities:
- Serve as a strategic partner to business stakeholders
- Drive initiatives that improve operational efficiency, enhance user experiences, and deliver measurable business value
- Work across business and technology teams to identify opportunities and define solution strategies
- Optimize processes and lead successful execution of complex initiatives
- Lead discussions with executives and facilitate cross-functional collaboration
- Manage initiatives from concept through implementation
- Support business systems that enable organizational success
- Shift between consultant, analyst, project lead, administrator, and problem solver based on business needs
Requirements:
- 5+ years of experience in business consulting, business analysis, operations, business systems, project leadership, product ownership, or a related field
- Ability to lead cross-functional initiatives involving diverse stakeholders and competing priorities
- Experience gathering, analyzing, documenting, and translating business requirements into actionable solutions
- Strong problem-solving and analytical skills
- Experience managing projects, workstreams, or strategic initiatives from planning through implementation
- Ability to build relationships and influence decisions at all organizational levels without direct authority
- Strong written, verbal, and presentation communication skills
- Experience supporting, administering, or optimizing business applications and technology solutions
- Ability to work independently, adapt to changing priorities, and manage multiple initiatives simultaneously
- Experience with process improvement, workflow design, and organizational change initiatives
- Bachelor's degree in Business Administration, Information Systems, Management, Operations, Finance, Healthcare Administration, or a related field
- Equivalent combination of education and relevant experience may be considered
Benefits:
- CVS Health bonus, commission or short-term incentive program
- Award target in the company’s equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
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