Group Patient Care Director – North Atlantic
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Group Patient Care Director leading veterinary technician and assistant teams across VCA Animal Hospitals. Improving patient safety, clinical quality, associate development, and hospital performance across the North Atlantic region.
Responsibilities:
- Lead and mentor credentialed veterinary technician and assistant teams across multiple hospitals
- Ensure consistent delivery of high-quality medicine and enhance patient safety
- Elevate the client experience and influence patient outcomes
- Improve associate retention and drive hospital performance
- Develop top talent and optimize clinical workflows
- Implement and uphold current medical standards and best practices in patient care
- Educate and mentor hospital teams on advanced medical practices, client communication, and safety protocols
- Review medical records and hospital processes for case management and ethical standards
- Evaluate and advise on medical equipment needs and strategy
- Foster an inclusive, collaborative, and psychologically safe environment
- Represent Patient Care Associate needs and perspectives in group-level discussions
- Partner with field leadership to drive initiatives, manage resources, and integrate new hospitals
- Support hiring, onboarding, and retention of veterinary technicians and assistants
- Develop and support training programs for Patient Care Associates
- Promote Veterinary Technology as a career path and VCA as a workplace for growth
Requirements:
- Associate or Bachelor’s degree
- Minimum of 6 years of experience as a credentialed veterinary technician or in veterinary nursing
- Minimum of 3 years of supervisory or leadership experience
- Experience with adult learning, presenting, or public speaking is required
- Graduate of an AVMA-accredited veterinary technology program
- Active license in good standing
- Strong leadership, communication, and interpersonal skills
- Proven ability to mentor and develop talent
- Proficiency with electronic medical records (EMR) and Microsoft Office
- Excellent problem-solving and organizational abilities
- Collaborative mindset and ability to work effectively in a team-based environment
- Ability to travel up to 75% of the time to various VCA hospitals and support offices
Benefits:
- Medical, dental, and vision benefits
- Paid vacation and sick days
- 401(k)
- Generous employee pet discounts
- Competitive compensation
- Comprehensive benefits package
Similar Jobs
Senior Director, Supplemental Providers – Enhanced Benefits
Senior Director overseeing Medicaid supplemental benefits and vendor strategy for CareSource health plans. Leading compliant vendor operations, benefit optimization, governance, and enterprise teams.
Executive Director
Executive Director scaling Munchausen Support Foundation, a nonprofit providing survivor support, research, and education. Leading programs, fundraising, finances, volunteers, and remote operations.
Director, Software Dev Engineer
Engineering Director scaling DeepHealth’s healthcare technology platform and distributed software organization. Driving architecture, delivery, compliance, AI/ML adoption, and executive technology strategy.
Global Commercial Director
Global Commercial Director scaling clearer.io’s AI-powered eCommerce products. Owning direct sales, partnerships and international growth across the UK, EMEA, US and Australia.
Director, Continuous Improvement
Director driving continuous improvement across Alignment Health’s senior-care CX operations. Leading member-centered process optimization, analytics, technology enablement, and cross-functional transformation.
Senior Project Director
Senior Project Director delivering nuclear power EPC projects for GE Vernova. Managing budgets, schedules, suppliers, risks, contracts, and customer satisfaction.
Associate Director, Biostatistics
Associate Director leading statistical strategy and analysis for RayzeBio’s oncology radiopharmaceutical trials. Overseeing clinical trial outputs, vendors, regulatory submissions, and AI-enabled efficiency initiatives.
Enterprise Client Director
Enterprise Client Director shaping strategic accounts for GE HealthCare’s medical technology and care-solutions business. Leading executive relationships, enterprise deals, cross-segment alignment, and account outcomes across Wisconsin or Iowa.
National Director – Facilities
National Facilities Director overseeing ClearSky Health’s hospital infrastructure, Environment of Care, and regulatory compliance. Leading modernization, safety, emergency preparedness, and facilities leadership across multiple healthcare locations.
Senior Director, Embedded Payment Products
Sr. Director leading embedded payment products at WEX, a global commerce platform. Driving payment innovation and solutions that simplify business operations worldwide.
Director, Software Product
Software product marketing leader advancing Varsity Yearbook tools for schools nationwide. Owning roadmaps, launches, customer enablement, and field adoption of digital solutions.
Director, Payer Contracting
Director negotiating Medicaid value-based contracts for Equality Health, an integrated healthcare delivery and technology company. Structuring risk arrangements, optimizing payer partnerships, and supporting multi-state market expansion.
Director, Payer Contracting
Payer contracting director negotiating Medicaid value-based agreements for Equality Health. Structuring risk arrangements, operationalizing contracts, and expanding payer partnerships across markets.
Director of Strategic Pursuits
RailPros strategic pursuits director growing private railroad and transit clients. Developing Class 1, port, and short-line relationships and expanding engineering services.
Senior Director, Compensation
Senior compensation leader governing global pay, equity, and incentive programs for Calix’s broadband technology platform. Advising executives and the Board while leading compensation strategy worldwide.
Director, Talent – Culture
Director advising Calix Product leaders on AI-enabled talent, culture, and organizational strategy. Driving workforce planning, transformation, and high-performing teams for broadband technology innovation.
Director, Corporate Development
Corporate development director leading healthcare acquisitions, partnerships, joint ventures, and de novo imaging-center expansion. Building valuations, managing diligence, and advising executives on capital allocation.
Executive Director
Executive Director overseeing Texas healthcare markets for HarmonyCares, a national provider of in-home primary care. Managing regional strategy, operations, P&L, teams, and health plan partnerships.
Director, Talent Attraction – Employer Branding
Director shaping national talent attraction and employer branding for Pinnacle Live, an in-house audiovisual and event-production company. Building recruiting strategy, pipelines, systems, and teams across U.S. venues.
Director, Tech Enablement
Papa John's technology operations director managing cloud, infrastructure, support, and production reliability. Driving incident response, compliance, disaster recovery, and operational cost optimization.