Health Information Specialist I
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Job Description
Health Information Specialist processing medical record requests for Datavant, a healthcare data collaboration platform. Safeguarding patient privacy, maintaining records, and supporting patients remotely.
Responsibilities:
- Process release-of-information requests and medical record requests accurately and efficiently
- Safeguard patient privacy and ensure releases comply with authorizations, company policy, and HIPAA regulations
- Receive and process patient health information requests according to company and facility procedures
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Inform the manager of work, site difficulties, and fluctuating volumes
- Manage, safeguard, assemble, and maintain patient health records
- Prepare new patient charts using paper sources and/or electronic health records
- Ensure medical records are accurate, complete, and assembled in standard order
- Create digital images of paperwork for electronic medical records
- Retrieve and transmit patient records to authorized internal and external requesters
- Answer inbound and outbound calls and assist with patient walk-ins
- Handle faxes, mail, data entry, and pickup scheduling as needed
- Meet site-specific productivity expectations
- Perform other assigned duties
Requirements:
- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment
- Professional verbal and written communication skills in the English language
- This job is not eligible for employment sponsorship
- Preferred Customer Service and Data Entry and Release of Information experience
- Experience in a healthcare environment is a bonus
- Previous production/metric-based work experience is a bonus
- In-person customer service experience is a bonus
Benefits:
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401k Savings Plan with matching contributions
- Tuition reimbursement
- Post-offer health screenings and vaccinations as required by clients
- Reasonable accommodations for individuals with disabilities
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