Health Information Specialist I
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Job Description
Health Information Specialist processing patient-record requests for Datavant, a healthcare data collaboration platform. Maintaining HIPAA compliance, accurate records, and responsive customer service.
Responsibilities:
- Process release-of-information and medical-record requests accurately, efficiently, and in compliance with company policies, authorizations, HIPAA, and privacy regulations
- Receive and process requests for patient health information
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Adhere to company and customer-facility codes of conduct and policies
- Inform the manager about work, site difficulties, and fluctuating volumes
- Manage patient health records and safeguard records for HIPAA compliance
- Prepare new patient charts and gather documents from paper sources and/or electronic health records
- Assemble medical records in standard order and ensure accuracy and completeness
- Create digital images of paperwork for storage in electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls and provide medical-record status
- Assist with patient walk-ins
- Handle faxes, open mail, perform data entry, and schedule pickups as needed
- Meet site-specific productivity expectations
- Perform other assigned duties
Requirements:
- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
- Professional verbal and written communication skills in the English language
- Detail and quality oriented regarding accurate and compliant medical-record information
- Strong data entry skills
- Must be able to work with minimum supervision and respond to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- This job is not eligible for employment sponsorship
Benefits:
- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment will be provided, including computer, monitor, virtual phone, etc.
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401k Savings Plan
- Tuition Assistance
- Post-offer health screenings and proof and/or completion of vaccinations as required by clients
- Reasonable accommodations for individuals with physical and mental disabilities
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