Health Information Specialist I
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Job Description
Health Information Specialist processing patient record requests for Datavant, a healthcare data collaboration platform. Maintaining HIPAA compliance, accurate records, and responsive customer service.
Responsibilities:
- Process release-of-information requests and medical record requests accurately and efficiently
- Safeguard patient privacy and ensure releases comply with authorizations, company policy, facility policy, and HIPAA regulations
- Take calls from patients, insurance companies, and attorneys regarding medical-record status
- Document information across multiple platforms using two computer monitors
- Receive and process requests for patient health information
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Follow company and customer-facility codes of conduct and policies
- Inform the manager about work, site difficulties, and fluctuating volumes
- Manage patient health records and ensure HIPAA compliance
- Prepare new patient charts and gather documents from paper and electronic health-record sources
- Assemble medical records in standard order and ensure accuracy and completeness
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls
- Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
- Meet site-specific productivity expectations
- Schedule pickups and perform other assigned duties
Requirements:
- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment
- Professional verbal and written communication skills in the English language
- Detail and quality oriented regarding accurate and compliant medical-record information
- Strong data entry skills
- Ability to work with minimum supervision and respond to changing priorities
- Ability to organize and manage multiple tasks
- Ability to respond to requests in a fast-paced environment
- This job is not eligible for employment sponsorship
- Ability to work Monday–Friday, 8:00 am–4:30 pm CST
Benefits:
- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment provided, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401k Savings Plan
- Tuition Assistance
- Overtime opportunities during peak seasons when required
- Post-offer health screenings and vaccinations as required by clients
- Reasonable accommodations for individuals with disabilities
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