Home Care Staffing Coordinator, Spanish & English
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Job Description
Staffing Coordinator managing daily staffing cases with reliable aides for healthcare services. Ensure timely filling of shifts with excellent communication and organizational skills.
Responsibilities:
- Staff all open cases with suitable aides by calling, texting, and broadcasting open shifts.
- Act quickly and efficiently, as there are multiple open cases daily that must be filled.
- Proactively staff cases in advance, as well as handle same-day and next-day staffing needs.
- Ensure all next-day open cases are fully staffed by 5:00 PM before leaving for the day.
- On Fridays by 12:30 PM, ensure all open cases for the entire weekend through and including Monday are fully staffed.
- Maintain clear and professional communication with aides regarding shift details, confirmations, and changes.
- Track and update staffing status accurately to ensure no open cases are missed.
- Escalate urgent or hard-to-fill cases promptly when needed.
Requirements:
- Proven experience in staffing, scheduling, or coordination, preferably in healthcare or home care.
- Ability to work in a high-volume, fast-paced environment with strict deadlines.
- Strong phone, texting, and written communication skills.
- Excellent time management and prioritization abilities.
- High attention to detail and strong follow-through.
- Comfortable making a high volume of outbound calls and messages daily.
- Ability to remain calm and solution-oriented under pressure.
- Previous experience staffing aides, caregivers, or shift-based roles (preferred).
- Familiarity with HHA exchange scheduling/staffing software (preferred).
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