Installation Coordinator
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Job Description
Installation Coordinator responsible for customer satisfaction and job coordination at Home Depot. Facilitating communication and job management in the home improvement sector.
Responsibilities:
- Initiates and maintains regular communication with customer across the install life cycle.
- Ensures timely customer follow-up, and resolves open questions.
- Communicates and coordinates with internal and external branch partners.
- Assists in supporting branch operations and efficient movement of jobs.
- Facilitates efficient intake and management of all open jobs across the install life-cycle.
- Reviews paperwork for accuracy and works with customers to collect payment.
- Schedules pre-installation inspections and completes data entry requirements.
Requirements:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background.
- Excellent interpersonal and customer service skills with a strong sense of urgency and problem-solving skills.
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