Instructional Designer IV
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Job Description
Instructional Designer IV leading enterprise learning and onboarding for Modivcare, which connects underserved people with healthcare access. Designing scalable training, eLearning, and performance-support solutions while mentoring instructional design teams.
Responsibilities:
- Conduct organizational, task, learner, and performance analyses to identify business needs, performance gaps, and learning opportunities
- Present recommendations to leadership and stakeholders
- Partner with business leaders, subject matter experts, operations teams, and stakeholders to design aligned learning strategies and solutions
- Design and maintain instructional frameworks, storyboards, learning assets, and curriculum documentation
- Design, develop, and deploy instructor-led, virtual, blended, and eLearning solutions
- Facilitate corporate new hire onboarding programs through instructor-led and virtual training
- Lead end-to-end new hire onboarding initiatives, including training logistics, learner progress monitoring, and content refinement
- Evaluate learning effectiveness using surveys, assessments, operational metrics, learner feedback, and performance data
- Design and develop interactive training templates, modules, videos, job aids, and acknowledgements
- Provide consultation and support for virtual learning delivery platforms and enterprise learning technologies
- Support learning technology administration and collaborate with LMS administrators on deployment, tracking, and reporting
- Maintain instructional resources, curriculum documentation, and learning content repositories
- Apply ADDIE and other appropriate training models
- Monitor, track, report on, and analyze training survey data
- Lead innovative learning strategies, technologies, and instructional approaches
- Evaluate emerging learning technologies, instructional methodologies, and learner experience trends
- Develop learning objectives and structure learning activities
- Provide mentorship, guidance, quality review, and thought leadership to instructional design and training team members
- Manage multiple high-priority projects and stakeholder relationships simultaneously
- Apply accessibility, usability, and inclusive design principles
- Recommend when non-training solutions may be more appropriate than formal training
- Establish instructional design standards, governance, and best practices
- Participate in other projects or duties as assigned
Requirements:
- Bachelor's Degree required
- Seven (7) or more years of progressive experience in instructional design, learning and development, talent development, or enterprise training environments
- Experience designing and developing instructor-led, virtual, blended, and eLearning solutions
- Experience with Articulate Storyline, Rise, Adobe Creative Suite, Camtasia, LMS platforms, ideally Workday Learning, and virtual learning technologies required
- Experience evaluating learning effectiveness and supporting continuous improvement initiatives preferred
- Equivalent combinations of education and experience may be considered
- Demonstrated initiative and ability to follow instructions and complete assignments in a timely manner
- Ability to work independently and as a member of a team
- Ability to effectively deal with ambiguity and frequent changes
- Demonstrated consulting, stakeholder management, facilitation, and relationship-building skills
- Ability to report, analyze data, and draw conclusions regarding results
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Ability to read and write English fluently
- Excellent verbal and written communication skills
- Ability to work with and among various groups within the company
- Knowledge of adult learning theory and instructional systems design methodologies
- Experience designing blended learning and virtual learning solutions
- Strong facilitation and presentation skills
- Experience managing complex instructional design projects with competing priorities
- Knowledge of accessibility standards and inclusive learning practices
- Ability to consult with leaders and stakeholders on business and performance needs
- Experience evaluating learning effectiveness and business impact
- Knowledge of LMS reporting functionality
- Demonstrated good judgment, decision-making ability, and strong attention to detail
- Demonstrated interpersonal skills with diverse internal and external customers
- Ability to establish and maintain collaborative partnerships across a broad range of professionals
- Ability to maintain a high energy level and perform multifaceted projects alongside day-to-day activities
Benefits:
- This role is bonus eligible based on individual and company performance
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post-Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
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