Internal Systems Integration Engineer
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Job Description
Internal Systems Integration Engineer planning and executing SaaS configuration and integration projects for Shield’s internal teams. Acting as the primary technical resource for internal staff and vendors.
Responsibilities:
- Serve as the technical lead for SaaS configuration and platform integration requests originating from internal teams.****
- Develop and manage project plans, milestones, and timelines for standing up, connecting, or migrating internal tools.****
- Conduct discovery sessions with requesting teams to assess existing processes, data sources, and system structures.****
- Configure and integrate SaaS systems across internal functions—building connectors, API integrations, SSO, and data syncs as needed.****
- Coordinate integrations and migrations across HR, finance, operations, and IT platforms.****
- Facilitate cross-functional working sessions with HR, Finance, IT, and Operations to scope and prioritize requests.****
- Provide status updates and documentation to requesting teams and IT leadership.****
- Support change management and end-user enablement for newly configured or integrated tools.****
- Identify opportunities to streamline the intake and delivery of configuration and integration requests.****
- Standardize templates, runbooks, SOPs, and checklists for recurring configurations.****
- Recommend process and technology enhancements to support future scalability.****
Requirements:
- Hands-on experience configuring and migrating SaaS systems.****
- Ability to assess an internal team’s needs and current tooling, then determine the best path to configure or integrate it within Shield’s standardized platforms.****
- Working familiarity with APIs, native connectors, SSO/identity, and iPaaS or workflow-automation tools.****
- High integrity and discretion in handling sensitive company data.****
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