IT Administrator
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Job Description
IT Administrator at J4RVIS managing internal technology environment and user support operations. Overseeing identity, device management, and security compliance in a remote setting.
Responsibilities:
- Own identity and access management across core systems (Microsoft Entra ID, Salesforce, Rippling, and other SaaS tools)
- Manage device provisioning and lifecycle using Microsoft Intune, including laptops and mobile devices
- Maintain accurate IT asset and software license inventories, monitoring usage and compliance
- Operate and manage the IT helpdesk, owning tickets end-to-end and providing timely user support
- Manage security operations using Microsoft Defender, monitoring risks and responding to vulnerabilities
- Ensure IT operations and documentation meet ISO compliance standards and audit requirements
- Execute employee onboarding and offboarding, ensuring Day 1 readiness and secure access removal
- Proactively identify system improvements, security enhancements, and operational risks
Requirements:
- 3+ years’ experience in an internal IT, IT operations, or IT coordinator role
- Strong hands-on experience with Microsoft Intune, Defender, and Entra ID (Azure AD)
- Experience managing SaaS access, device management, and IT asset inventories
- Solid understanding of security best practices and compliance-driven environments (ISO experience preferred)
- Proven ability to work autonomously in a remote role and manage priorities independently
- Strong troubleshooting skills across hardware, software, and connectivity issues
- Clear written and verbal English communication skills
Benefits:
- Salesforce/Mulesoft/Project Management certifications paid for by J4RVIS
- Work From Anywhere for up to 2 weeks a year
- Flexible working arrangements
- 3 months paid parental leave for primary carers
- 2 days of study leave per quarter
- J4You Rewards (Work Anniversary Reward)
- Home office expense allowance
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