IT Applications Professional II – Enterprise Content Management, ECM
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Job Description
ECM professional managing SharePoint Online and Microsoft 365 content solutions for ONEOK, a leading midstream energy infrastructure company. Supporting governance, automation, migrations, and users.
Responsibilities:
- Design, configure, test, deploy, and maintain SharePoint Online and other ECM solutions
- Manage site structures, repositories, lists, libraries, permissions, metadata, documentation, and training materials
- Develop reliable and scalable SharePoint Online, Microsoft 365, and ECM content management solutions
- Participate in SharePoint Online and ECM projects across the full solution lifecycle
- Gather and document business requirements and determine site, repository, metadata, permissions, automation, records management, and reporting needs
- Consult with users on priorities, complexity, governance considerations, and business impacts
- Coordinate configuration, support, migration, and enhancement activities with technical teams, vendors, stakeholders, and management
- Follow change control, compliance, records management, security, and governance procedures
- Deploy and support SharePoint and ECM solutions, templates, lists, libraries, workflows, repositories, and governance patterns
- Provide consulting, troubleshooting, and training to business users
- Collaborate with process owners to resolve defects, enhancements, migrations, permissions issues, workflow needs, and content management projects
- Review SharePoint and ECM configuration, documentation, or support work completed by lower-level professionals
- Resolve difficult SharePoint Online and ECM configuration, access, content management, workflow, and user support problems
Requirements:
- Bachelor's Degree in MIS, computer science, mathematics, another related field, or equivalent combination of formal education and job-related experience
- Experience with SharePoint Online administration, configuration, site design, list and library management, permissions, metadata, Microsoft 365 collaboration solutions, and PowerShell scripting
- Experience supporting SharePoint-based and broader ECM business solutions, including configuration, testing, troubleshooting, documentation, and user adoption
- Experience with SharePoint lists, libraries, metadata, content types, views, permissions, repositories, and related content or data management concepts
- Experience with solution delivery lifecycle methodology, change management, governance, records management, and basic project management concepts in a Microsoft 365, SharePoint, or ECM environment
- Experience with SharePoint management and migration tools such as AvePoint, Quest, Varonis, and Cognillo
- Skills using office equipment, computers, and applicable software
- Ability to apply math, algebra, and statistical methods
- Ability to interact, advise, and communicate effectively
- Ability to communicate or exchange information and instruction and conduct oral presentations or meetings
- Licenses and certifications: None required
- Must be able to travel to other locations as required
- May be assigned a company vehicle requiring the applicable driver's license
Benefits:
- Remote work eligibility in one of 18 specified states
- Travel for office meetings as needed
- Equal opportunity employment
- Reasonable accommodations for individuals with disabilities during the application and hiring process
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