IT Digital Manager – Systems & Integrations

Posted 39ds ago

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Job Description

IT Manager managing systems and integrations for a global staffing firm. Ensuring seamless operations and data flow within technology stack.

Responsibilities:

  • Administer and maintain ATS, CRM, communication, and operational platforms
  • Manage user permissions, roles, and access controls
  • Ensure system reliability, uptime, and performance
  • Troubleshoot issues and coordinate with vendors when necessary
  • Maintain documentation and internal system standards
  • Build and maintain integrations between ATS, CRM, Slack, email, payroll, and productivity tools
  • Configure triggers, automations, and workflow logic
  • Monitor integration failures and resolve sync errors
  • Improve handoffs across Sales → Recruiting → Onboarding → Account Management
  • Reduce manual processes through automation
  • Analyze operational workflows and identify inefficiencies
  • Implement technology solutions to streamline operations
  • Standardize processes across departments
  • Support scaling operations without adding administrative overhead
  • Ensure data consistency across platforms
  • Maintain reporting dashboards and operational tracking
  • Support leadership with reliable business metrics
  • Implement best practices for data hygiene and usage
  • Manage authentication policies and user access security
  • Maintain backup and recovery procedures
  • Monitor system usage and permissions
  • Support compliance and data protection practices

Requirements:

  • 5 years managing business systems, integrations, or operations technology
  • Experience with ATS, CRM, or recruiting/HR tech platforms
  • Hands-on automation and workflow configuration experience
  • Experience working in SaaS-heavy environments
  • Technical Skills
  • Integrations
  • Workflow automation and process mapping
  • Data structure understanding and reporting concepts
  • Ability to document technical processes clearly
  • Working Style
  • Hands-on builder and problem solver
  • Process-oriented and detail-driven
  • Able to translate business needs into system solutions
  • Comfortable working independently in a remote environment
  • Strong communicator with non-technical teams