Service Manager – Exposure Response

Posted 1hrs ago

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Job Description

Service Manager overseeing Exposure Response leading critical cybersecurity initiatives at Allstate. Managing rapid response to threats while coordinating across engineering, intelligence, and incident response teams.

Responsibilities:

  • Lead Exposure Response function for active and emerging threats
  • Coordinate mitigation and remediation for critical exposures and attack paths
  • Partner with Threat Hunting, Threat Intelligence, and Incident Response
  • Establish operational model for rapid exposure mitigation at scale
  • Lead executive-level reporting and risk communication for active exposures
  • Define engagement model for when Exposure Response is activated
  • Lead, mentor and oversee the team, providing direction, prioritization, and oversight to ensure effective execution across exposure intelligence and response functions

Requirements:

  • 7+ years in cybersecurity operations, incident response, or vulnerability management
  • Experience managing high-severity incidents or enterprise risk scenarios
  • Strong coordination and stakeholder management skills
  • Experience with zero-day response or large-scale remediation efforts
  • Understanding of threat intelligence and attack lifecycle
  • Experience working with executive stakeholders.

Benefits:

  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement to help offset internet costs.
  • Environment that fosters innovative thinking and exploration of ideas.