Service Manager – Exposure Response
Posted 1hrs ago
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Job Description
Service Manager overseeing Exposure Response leading critical cybersecurity initiatives at Allstate. Managing rapid response to threats while coordinating across engineering, intelligence, and incident response teams.
Responsibilities:
- Lead Exposure Response function for active and emerging threats
- Coordinate mitigation and remediation for critical exposures and attack paths
- Partner with Threat Hunting, Threat Intelligence, and Incident Response
- Establish operational model for rapid exposure mitigation at scale
- Lead executive-level reporting and risk communication for active exposures
- Define engagement model for when Exposure Response is activated
- Lead, mentor and oversee the team, providing direction, prioritization, and oversight to ensure effective execution across exposure intelligence and response functions
Requirements:
- 7+ years in cybersecurity operations, incident response, or vulnerability management
- Experience managing high-severity incidents or enterprise risk scenarios
- Strong coordination and stakeholder management skills
- Experience with zero-day response or large-scale remediation efforts
- Understanding of threat intelligence and attack lifecycle
- Experience working with executive stakeholders.
Benefits:
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement to help offset internet costs.
- Environment that fosters innovative thinking and exploration of ideas.




















