IT Project Manager
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Job Description
IT Project Manager overseeing multiple IT projects across managed services, infrastructure, and security-focused environments. Responsible for project delivery on time and aligned with business objectives.
Responsibilities:
- Manage 40+ concurrent IT projects, including timelines, dependencies, risks, and deliverables across multiple workstreams.
- Coordinate and follow up with technical teams, engineers, and other cross-functional stakeholders to ensure smooth project execution.
- Prepare and maintain project documentation, status reports, and client-facing updates.
- Facilitate meetings, track progress, and escalate issues as necessary to maintain project schedules.
- Utilize project management tools (e.g., PSA platforms, ticketing systems, or PM software) to monitor and report on project activities.
- Operate effectively in a fast-paced, high-volume environment while maintaining accuracy and accountability.
- Ensure consistent coverage aligned to U.S. business hours; manage projects without coverage gaps caused by holiday schedules.
Requirements:
- Bachelor's degree in Business, IT, or related field.
- PMP certification is required.
- Proven experience in project management, preferably in the IT sector.
- Extensive knowledge of ConnectWise Manage, especially its project management and reporting features.
- Excellent written and verbal communication skills.
- Strong organizational skills with attention to detail and multitasking capabilities.
- Understanding of MSP operations, services, and objectives.
Benefits:
- Work from Home
- Follow US Holidays
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