IT-Support Spezialist
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Job Description
IT Support Specialist ensuring reliable operation of automated storage solutions. Responsible for 24/7 on-call duty and monitoring improvements in a collaborative environment.
Responsibilities:
- Sicherstellung des zuverlässigen Betriebs unserer automatisierten Lagerlösungen
- Übernahme der 24/7 Rufbereitschaft im rotierenden Wechsel
- Pflege und Aktualisierung unserer Anwendungen für stabilen und sicheren Betrieb
- Unterstützung beim Aufbau und der Weiterentwicklung unserer Serviceprozesse mit Jira Service Management
- Mitarbeit an modernen Deploymentprozessen und Monitoringlösungen
- enge Zusammenarbeit mit internen Fachbereichen und internationalen Kunden
- Begleitung von Inbetriebnahmen vor Ort zur Kennenlernen der Anlagen und Kundenumgebungen.
Requirements:
- Gute Kenntnisse im Hard und Software Umfeld
- Praktische Erfahrung im IT Support oder Systembetrieb
- Kenntnisse im Oracle Umfeld sowie SQL von Vorteil, aber keine Voraussetzung
- Erfahrung mit Deploymentprozessen, Monitoringsystemen oder vergleichbaren IT Betriebsumgebungen von Vorteil
- Interesse an Intralogistik und technische Systeme
- Serviceorientierung: strukturiert, zuverlässig und beibehaltene Übersicht in anspruchsvollen Situationen
- Gute Kommunikationsfähigkeit im Team und sicherer Umgang mit Kunden
- Gute Deutsch und Englischkenntnisse.
Benefits:
- Planbare Rufbereitschaft: Die Einsatzplanung erfolgt in einem abgestimmten, festen Wochenturnus. Rufbereitschaftswochen wechseln sich mit Wochen ohne Rufbereitschaft ab und sorgen für eine verlässliche Planung.
- Mobiles Arbeiten: Nutze die Option, von zu Hause aus oder unterwegs zu arbeiten, um deine Produktivität und Work-Life-Balance zu steigern.
- Sicherer Arbeitsplatz: Wir bieten dir eine langfristige Perspektive in einem stabilen und familiären Unternehmensumfeld.
- Geförderte Weiterbildung: Entwickle dich stetig weiter durch Zugang zu vielfältigen Weiterbildungsangeboten, die wir aktiv unterstützen und fördern und unsere internen „HÖRMANN Lernwelten“.
- Gelebte Teamarbeit: Erlebe eine offene und kooperative Arbeitskultur mit flachen Hierarchien, die schnelle Entscheidungswege und direkte Kommunikation fördert.
- Zusätzliche Benefits: Profitiere von zusätzlichen Angeboten wie der betrieblichen Altersvorsorge „HÖRMANN Rente“, Job-Rad und weiteren attraktiven Mitarbeiterangeboten.
- Verpflegung im Office: Genieße kostenlosen Kaffee, Erfrischungsgetränke und Obst als Flatrate, die wir in unseren Büros zur Verfügung stellen.
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