Junior CRM Consultant, Marketing Automation
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Job Description
Junior CRM Consultant focusing on Marketing Automation at MAI Marketing Automation Intelligence. Supporting operational implementation and continuous optimization of data-driven marketing processes.
Responsibilities:
- Operational implementation of marketing automation activities in tools such as HubSpot, Salesforce, Braze or Brevo
- Setup, maintenance and further development of automated campaigns, workflows and customer journeys
- Creation and implementation of email sequences (e.g., drip emails, triggered emails, lifecycle campaigns), including template editing and content integration
- Planning, coordination and independent execution of marketing automation projects
- Structured organization and prioritization of tasks within ongoing campaigns and projects
- Segmentation of target audiences and implementation of automation logic
- Thorough quality assurance and testing (content, personalization, delivery logic)
- Maintenance and structuring of data in CRM and marketing automation systems
- Close collaboration with consulting, creative and tech teams
- Documentation of setups, processes and learnings
- Support in the analysis and optimization of campaigns
Requirements:
- Initial practical experience in CRM, email marketing or marketing automation (e.g., internships, working-student roles or first full-time position)
- Ideally experience with tools such as HubSpot, Salesforce, Braze, Brevo or comparable platforms
- Understanding of data-driven marketing as well as basic CRM and database structures
- Enjoyment of structured work and executing detailed tasks
- Strong quality awareness and an eye for detail
- Logical thinking skills and understanding of automation logic and processes
- Reliable, conscientious and independent working style
- Basic technical understanding; ideally first exposure to APIs or system integrations
- Team player with good communication skills
- Fluent German both written and spoken (C2 level); good English is an advantage.
Benefits:
- Flexible working arrangements to help you balance work and private life.
- We value professional development and frequent conference attendance—especially for your specialization in marketing automation.
- Flat hierarchies where you can contribute your ideas.
- Modernly equipped workstations, hardware and software.
- Fresh fruit and drinks available for everyone (latte macchiato, espresso, cola or juice).
- Culinary team activities in a fully equipped kitchen.
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