Junior/Mid Client Service

Posted 6hrs ago

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Job Description

Client Services role managing client strategies and relationships at a hospitality-focused growth agency. Collaborate on projects and support client success across the resort/restaurant sector.

Responsibilities:

  • Lead client strategy from intake to delivery, coordinating with Growth Marketer and AI Technologist.
  • Handle client communications, adapt to needs in resorts/restaurants sector, and drive project success.
  • Monitor KPIs, provide updates, and upsell bespoke services enabled by proprietary tech tools.
  • Support occasional travel for Mexico City pitches or US client meetings.

Requirements:

  • Experience in client services, account management, account coordination, or customer-facing agency work
  • Able to manage multiple clients and priorities at once
  • Interest in or exposure to growth marketing, digital marketing, or campaign environments
  • Excellent English; EST/CST availability (PST exceptional); Mexico City preferred.
  • Open to profiles ranging from junior to more experienced, as long as there is strong client instinct, adaptability, and drive

Benefits:

  • Compensation in USD.
  • Fully remote work.
  • Career growth in an international company.