Key Account Manager - Major Accounts

Posted 111ds ago

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Job Description

Account Manager managing strategic client relationships in the water management sector for Eurofins. Ensuring operational coordination and contributing to commercial performance.

Responsibilities:

  • Ensure proactive management of a portfolio of strategic clients
  • Gather, analyze and anticipate client needs
  • Provide technical advice tailored to clients' specific requirements
  • Contribute to the preparation of Major Accounts quotes and validate invoicing
  • Handle client inquiries and complaints
  • Coordinate kick-off meetings and follow-up committees (quarterly, semi-annual, annual)
  • Monitor and analyze performance indicators (internal and client KPIs)

Requirements:

  • Bachelor's or Master's degree (Bac +3 to Bac +5) in scientific, technical, or commercial fields (e.g., biology, chemistry, quality, engineering or management)
  • Previous successful experience in client account management or in a technical environment is a plus

Benefits:

  • Fixed annual salary paid over 12 months
  • Performance-based bonus
  • Meal vouchers
  • Holiday bonus