Key Account Manager
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Job Description
Key Account Manager driving strategic OEM growth for Novanta’s precision healthcare technologies. Building executive relationships, converting customer needs into opportunities, and influencing product strategy.
Responsibilities:
- Drive strategic account growth by expanding relationships within key OEM accounts, identifying whitespace opportunities, and developing account strategies
- Uncover and convert new opportunities through consultative customer engagement
- Translate workflow challenges, unmet needs, and voice-of-customer insights into qualified opportunities, project wins, and scalable production programs
- Build trusted relationships with engineering, procurement, quality, commercial, and executive stakeholders
- Connect customer needs to Novanta's product and technology roadmap
- Partner with commercial, engineering, operations, product management, and program teams to deliver customer solutions and support profitable growth
Requirements:
- Proven success growing complex OEM or B2B accounts through consultative selling, opportunity creation, account planning, and pipeline development
- Ability to uncover customer challenges, identify growth opportunities, and translate technical, operational, and commercial needs into actionable business solutions
- Demonstrated ability to build credibility and influence stakeholders across all organizational levels
- Strong analytical, communication, and organizational skills
- Experience leveraging CRM tools, customer insights, and business data to drive decisions, forecast opportunities, and achieve results
- Ability to sit for extended periods while working at a desk
- Ability to lift, carry, and transport demonstration equipment and related materials up to 25 pounds, with or without reasonable accommodation
- Manual dexterity for using a computer, including typing and operating a mouse
- Stamina for frequent travel, including long flights and car rides
- Expect to travel up to 50% of the time, including overnight stays
- Ability to travel on short notice and adapt to changing schedules
- Must have a valid driver's license and reliable transportation
Benefits:
- Competitive quarterly sales compensation based on achievement to plan
- Full range of medical, financial, and other benefits
- Equal employment opportunity and affirmative action workplace
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