Lead Field Service Technician
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Job Description
Lead and manage a team of field service technicians providing technical guidance and support. Drive the success of Honeywell's field service operations in Altamonte Springs, FL remote location.
Responsibilities:
- Provide technical expertise and support for complex technical issues, both remotely and on-site.
- Install and configure automation equipment, sensors, PLCs (Programmable Logic Controllers), and control systems.
- Collaborate with cross-functional teams to develop and implement solutions for customer needs.
- Stay updated with industry trends and advancements and provide recommendations for improvement.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Prepares evaluation reports, analyzes discrepancies, makes recommendations for and initiates improvements procedures and operational processes that improve productivity/ quality and reduce flowtime.
- Troubleshoots and repairs complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices.
- Conducts activities in a safe and healthy manner and works in accordance with established HSE requirements to ensure the protection of employees, the public, and the environment.
- Perform preventative maintenance to ensure system reliability and code compliance.
- Respond to urgent service calls and resolve system impairments.
- Participate in on-call rotations and provide after-hours support when required.
- Inspection & Testing of safety devices
- Perform routine inspections and functional testing of fire alarm and life safety systems.
- Complete inspection/change outs reports accurately and submit documentation in a timely manner.
- Identify system deficiencies and recommend corrective actions.
- Install, program, and commission fire alarm systems, including panels, detectors, notification appliances, and related hardware
Requirements:
- YOU MUST HAVE
- Minimum of 5 years of proven experience in field service engineering, with a focus on complex technical solutions.
- Strong technical knowledge and expertise in relevant technologies.
- Excellent leadership and team management skills.
- Ability to effectively manage and prioritize multiple projects and tasks.
- Experience in driving process improvements and implementing best practices.
- Strong problem-solving and decision-making abilities
- WE VALUE
- Bachelor’s degree in engineering or a related field; master’s degree preferred.
- Strong leadership and mentoring skills.
- Ability to work independently and make sound decisions.
- Continuous learning mindset and willingness to stay updated with industry advancements.
- Results-oriented approach and ability to drive projects to successful completion.
- Strong problem-solving and analytical abilities.
- Install and configure access control systems, including card readers, keypads, biometrics, and electronic locks
Benefits:
- In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
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