Lead Field Service Technician

Posted 4hrs ago

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Job Description

Lead Field Service Technician optimizing operations and driving customer satisfaction at Honeywell. Travel to customer sites throughout the US, with focus on equipment installation and maintenance.

Responsibilities:

  • Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision
  • Follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams
  • Make improvements to training guides and documentation
  • Lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment
  • Train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment

Requirements:

  • 2+ years of experience in the field troubleshooting, installation and mechanical experience
  • Willingness to be on the road 100% of time and travel to customer sites throughout the US
  • Previous industry experience
  • Previous technical/installation experience with conveyor systems
  • Previous customer service experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Bachelor degree or technical/professional certificate

Benefits:

  • In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields
  • Honeywell employees are eligible for a comprehensive benefits package
  • employer subsidized Medical, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • Health Savings Accounts
  • EAP
  • Educational Assistance
  • Parental Leave
  • Paid Time Off (for vacation, personal business, sick time, and parental leave)
  • 12 Paid Holidays