Lead Field Service Technician

Posted 2hrs ago

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Job Description

Lead Field Service Technician managing operations and customer satisfaction for Honeywell's HVAC systems based in Markham, Ontario. Drive strategies and improve field service efficiency through collaboration.

Responsibilities:

  • Lead and manage the Field Service team, ensuring service delivery to customers.
  • Develop and implement strategies to optimize field service operations.
  • Drive continuous improvement initiatives and establish relationships with stakeholders.
  • Work on sites based out of the Markham, Ontario office.
  • Provide continuing service support for Honeywell’s Commercial Controls Building Automation HVAC systems.

Requirements:

  • 3 years of experience in building automation / HVAC controls including but not limited to RTU, AHU, Boiler and VAV Control systems.
  • Degree / diploma in a related field.
  • Must have valid G license.
  • Should be available to provide on-call support as required.
  • 3+ years of experience using Basic Windows and Microsoft Office experience.
  • Ability to work safely within the Honeywell/Customer HSE requirements.
  • Be able to work effectively both individually and with a group without need of direct supervision.
  • Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems.
  • Design/Engineer solutions to prevent reoccurring problems as knowledge is acquired.
  • Capable of writing, reviewing, and / or editing various types of technical reports.
  • Able to conduct formal meetings with customer management personnel.
  • Capable of evaluating control effectiveness as knowledge is acquired.
  • Capable of verifying and calibrating sensors as well as possessing a working knowledge of sensor operations and correctors.
  • Knowledge of system architecture and operations as well as applicable database items needed for basic maintenance and calibration.
  • Project a positive and confident attitude focused on meeting and exceeding customer expectations.