Field Service Technician
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Job Description
Field Service Technician as key customer contact resolving technical issues and ensuring customer satisfaction for a medical technology company. Requires technical troubleshooting and customer guidance in equipment use.
Responsibilities:
- Serves as the key customer contact on technical and service related problems to achieve required product/service performance standards and total customer satisfaction
- Diagnoses, troubleshoots and resolves technical/service issues
- Instructs clients on proper usage and operation of equipment
Requirements:
- Typically less than 1 year of experience
- Little or no knowledge of the job, acquires job skills and procedures to complete routine tasks
- Has little judgement and decision making under close supervision
Benefits:
- Equal Employment Opportunity
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