Lead Product Manager – Card Issuing
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Job Description
Lead Product Manager for building and scaling card issuing platform at fintech startup. Collaborate with banks and processors to ensure best-in-class card experiences.
Responsibilities:
- Own the 0→1 development and launch of our card issuing program, including physical and virtual cards.
- Define and execute the card issuing product roadmap, from infrastructure and integrations to user-facing features.
- Work closely with issuing banks, payment processors, and card networks (Visa/Mastercard) to launch and scale our card program.
- Lead the development of core card functionality, including card provisioning, tokenization, authorization flows, controls, dispute handling, and lifecycle management.
- Build and optimize consumer card experiences, including card activation, spending controls, notifications, and transaction visibility.
- Partner deeply with engineering, compliance, risk, and operations to design reliable and compliant payment flows.
- Drive integrations with wallets, crypto infrastructure, and digital asset products where relevant.
- Translate complex payments infrastructure into simple, trusted consumer experiences.
- Monitor card program performance including authorization rates, fraud metrics, transaction success, and operational reliability.
- Collaborate with external partners and vendors to ensure seamless integrations and operational excellence.
- Identify opportunities to improve card economics, product differentiation, and user engagement.
Requirements:
- 8+ years of Product Management experience, with meaningful time spent in fintech or payments.
- Direct experience launching or scaling a card issuing program (0→1 or major rebuild).
- Deep familiarity with card issuing infrastructure, including banks, processors, and card networks.
- Experience working with authorization flows, transaction lifecycle, disputes, and card controls.
- Strong understanding of payments architecture and financial systems.
- Ability to operate in fast-moving startup environments with high ownership and ambiguity.
- Proven ability to work cross-functionally with engineering, compliance, operations, and external partners.
- Strong product instincts and ability to translate complex systems into great user experiences.
- Preference for candidates who can work hybrid in our NYC office.
Benefits:
- Competitive salary + equity plan
- 21 days PTO
- Flexible benefits: annual medical allowance, productivity allowance, gym membership/personal well-being subsidy
- Annual team retreat trip
- Work alongside a team backed by Sequoia Capital with a healthy runway
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