Lead Solutions Engineer
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Job Description
Cisco Solutions Engineering leader guiding technical sales, resource planning, and high-performing SE teams. Driving customer outcomes and revenue growth across Tennessee’s commercial market.
Responsibilities:
- Provide technical direction and business guidance to the Region sales team
- Drive revenue through account planning, resource planning, and allocation
- Develop and maintain a team of high-performing Solutions Engineers
- Improve team performance through creative programs and day-to-day leadership
- Lead and grow SE team talent
- Build territory plans using SE feedback and market-demand knowledge
- Create technical resource plans and prioritize opportunities with the Regional Sales Leader
- Review quantitative information to identify and explain trends
- Establish team capacity, improve performance, and align resources to deliver commitments
- Lead technical account strategies aligned with customer requirements and goals
- Assign resources appropriately and assist with qualified partner identification
- Monitor and approve customer-focused pre-sales resource requests
- Track and report team metrics for opportunities
- Monitor team progress against the business plan and recommend changes
- Interact with business units to support the local region
- Lead multifunctional projects
- Facilitate communication of customer requirements between customers, corporate, and field teams
- Advocate for continual improvement in customer experience and Cisco brand loyalty
- Monitor customer satisfaction and improve customer experiences in the assigned territory
Requirements:
- 7+ years of relevant experience in technical sales or Solutions Engineering roles
- Experience collaborating with sales and customer-facing teams to drive business results
- B.S. degree in a technical-related field or equivalent experience
- Leadership or team lead experience preferred
- Practical experience integrating AI tools, automation scripts, and digital collaboration platforms preferred
- Experience developing local knowledge of business economics, industry trends, and vertical markets preferred
- Advanced understanding of internetworking industry trends, products, and solutions preferred
- Ability to articulate trade-offs between Cisco and competitor products preferred
- Experience driving account and resource planning for a region preferred
- Ability to collaborate with Regional Manager to track plans and course-correct preferred
- Ability to communicate a clear account vision and strategy preferred
- Understanding and application of standard methodologies and tools preferred
- Experience building team capabilities and talent pipelines preferred
- Executive communication and presentation skills preferred
- Candidate must reside or be willing to relocate to the Nashville, TN area
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, vesting following continued employment
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid days per full calendar year to volunteer
- Performance-based incentive pay for employees on sales plans
- Annual bonuses may be available for non-sales roles
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