Staff Solutions Engineer
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Job Description
Staff Solutions Engineer helping enterprises deploy Mozilla Firefox Enterprise across Germany, Austria, and Switzerland. Leading security, architecture, interoperability, and enterprise rollout initiatives.
Responsibilities:
- Support the growth of Firefox Enterprise across Germany, Austria, and Switzerland.
- Partner with Sales to support strategic enterprise opportunities across DACH.
- Lead technical discovery and solution design with customers and partners.
- Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
- Own the relationship to the customer’s technical counterparts during and after the sales process.
- Help customers evaluate Firefox Enterprise in deployment, policy management, identity integration, logging, security controls, and operational fit.
- Design and support pilots, proofs of concept, and rollout plans.
- Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
- Validate interoperability across SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
- Identify and help resolve technical risks, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
- Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
- Support and enable partners involved in deployment, integration, and customer success.
- Champion Mozilla’s values of openness, trust, and user agency in customer interactions.
Requirements:
- Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
- Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators.
- Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
- Hands-on knowledge of Windows enterprise deployment.
- Hands-on knowledge of GPO / MDM / policy management.
- Hands-on knowledge of certificates / PKI / TLS / proxies.
- Hands-on knowledge of SSO / MFA / IdP integrations.
- Hands-on knowledge of SIEM / DLP / CASB ecosystems.
- Hands-on knowledge of Kubernetes / Helm for customer-operated environments.
- Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
- Ability to translate complex regulatory requirements into technical configurations and sales evidence.
- Ability to communicate clearly with both technical teams and senior customer stakeholders.
- Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
- Strong written and verbal communication skills in English.
- Native-level fluency in German.
Benefits:
- A highly competitive base salary, plus a high-impact, performance-driven sales bonus plan.
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
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