Live Ops Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Live Ops Specialist for ARB Interactive managing Modo Boxes and game configurations for Modo Casino. Collaborating with multiple teams to ensure quality and timely launches.
Responsibilities:
- Build and ship Modo Boxes. Configure contents, drop rates, eligibility rules, schedules, and player-facing copy, then QA each box before launch. Keep naming and versioning consistent so any teammate can audit or pick up a build.
- Create the catalog items that feed into the boxes, both physical and virtual. Set up metadata, artwork references, and economy parameters per spec, and keep the catalog tidy so nothing gets lost or duplicated.
- Sanity-check your own work. Bad drop rates and broken eligibility rules cause real problems in production, so catch issues before they ship and flag anything in a brief that looks off.
- Coordinate across teams. Work closely with the Live Ops Lead on priorities and scheduling, partner with Design and Product on assets and configurations, and loop in Platform and Engineering when something needs technical input.
- Watch what happens after launch. Check how your boxes performed, flag the ones that didn't behave as expected, and bring ideas for what to try next.
- Help us build better systems. The checklists, templates, and lightweight docs that make this team faster should come from the people doing the work. We want your input on what's worth standardizing.
Requirements:
- 2+ years in live ops, game operations, CMS configuration, or a similar back-office role
- Strong attention to detail and a methodical approach to high-volume, precision work
- Critical thinking. You question briefs, double-check your own math, and catch problems before they go live
- Comfortable managing multiple builds in parallel without losing track
- Clear written communication and ability to give and take constructive feedback
- Genuine interest in games and live operations
- Nice to have
- Experience with live ops tooling, CMS platforms, or virtual economies
- Background in mobile games, social casino, or another live ops product
- Comfortable in spreadsheets for QA'ing economy values
- Experience writing process docs or building templates for repeatable work
Benefits:
- Full benefits details are listed on our careers page alongside the posting
Similar Jobs
Claims Operations Manager – Refund Management
Claims Operations Manager leading modernization of the provider refund ecosystem at Devoted Health. Focused on compliance, operational efficiency, and performance governance with cross-functional collaboration.
Manager, Process Improvement
Manager Process Improvement at Northrop Grumman leading Continuous Improvement and Root Cause Correction Actions initiatives. Overseeing improvement projects, training sessions, and process audits across functions.
Operations Specialist
Operations Specialist managing customer onboarding processes for fintech products at a fast-growing startup. Ensuring compliance with regulatory requirements and improving onboarding efficiencies.
Operations Trainer
Operations Trainer responsible for hands-on training of regional staff at Luminare Health. Engaging in corporate curriculum, procedures, and documentation for various Operations functions.
CX Process Manager
CX Process Manager at Reserv focused on designing and improving claims support processes and workflows. Driving alignment across teams to enhance customer experience and operational efficiency.
Director, Sales Operations
Director of Sales Operations at Merative focusing on data analytics and team development to optimize sales strategies. Leading a high-performing team to improve revenue outcomes through AI and automation.
Ad Operations Specialist
Ad Operations Specialist at BM Digital optimizing advertising campaigns and analyzing performance metrics using marketing tools and technology.
Global Live Operations Specialist
Global Live Operations Specialist executing structured workflows for delivery quality in DoorDash's marketplace. Engaging in real-time monitoring and issue resolution while maintaining operational performance.
Manager, Payment Operations
Manager of Payment Operations at Point C leading payment-related operational processes and cross-functional collaboration. Focusing on accuracy, scalability, and efficiency in payment execution.
Integrator – Head of Operations
Builder energizing operations for a remote speech-language pathology organization focused on support and connection. Overseeing people operations, marketing coordination, and leadership development.
Operations Manager – PropTech SaaS
Operations Manager supporting backend customer operations in a fast-paced PropTech SaaS environment. Focused on operational efficiency and process coordination across teams.
Services Operations Enablement Specialist
Services Operations Specialist at Border States focusing on reducing operational inefficiencies and supporting service lines. Empowered to drive process improvements and collaborate cross-functionally.
Manager, Employee Service – Operations
Manager of Workday Core HR processes at Zillow Group, leading improvements and supporting employee service initiatives. Drive process efficiency and leadership collaboration.
Field Operations Manager – Fleet Services
Field Operations Manager II leading maintenance management across multiple locations at Ryder. Ensuring compliance, performance management, and customer satisfaction in operations.
Manager, Operational Excellence Analytics
Manager of Operational Excellence Analytics responsible for data architecture and AI modeling at CVS Health. Collaborating with IT and mentoring teams to improve operational efficiency.
Senior Associate, Stars – Operations Analytics
Senior Analyst managing data analytics for CVS Health, supporting Stars Part D measures and enhancing performance ratings. Collaborating cross-functionally and preparing reports for senior leadership.
Specialty Operations Pharmacy Technician 3
Specialty Operations Pharmacy Technician supporting pharmacists in medication preparation and handling inbound member calls. Ensuring adherence to operational processes for healthy outcomes.
Administrative Operations Assistant
Administrative Operations Assistant supporting finance operations for AI-driven eCommerce agency. Collaborating across teams to ensure smooth business operations and supporting HR processes in Türkiye and the US.
Spezialist:in Betrieb & Optimierung PV-Anlagen, Teilzeit
Flexible support role for operating and economically optimizing PV systems at Swiss Renewable Solutions. Responsibilities include oversight, troubleshooting, and data analysis for solar installations.
Edge Operations Engineer
Circuit Provisioning Engineer handling server and network hardware troubleshooting for Centific in a remote setup. Requires IT degree and experience in data centre operations.