Manager, Advancement Systems – Analytics
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Job Description
Manager of Salesforce Administration and Advancement Analytics at XPRIZE. Supporting donor engagement and fundraising performance through data integrity and system functionality.
Responsibilities:
- Serve as primary administrator for Salesforce supporting Advancement activities
- Manage system configurations aligned with fundraising workflows
- Maintain dashboards and reports for Advancement leadership
- Implement system improvements to enhance usability and effectiveness
- Coordinate structural/architecture changes with CRM Architecture Lead and governance processes
- Ensure alignment with enterprise data architecture standards
- Manage user permissions and access controls
- Support onboarding of new Salesforce users
- Monitor system performance related to fundraising workflows
- Act as primary steward of Advancement data quality within Salesforce
- Monitor completeness and consistency of donor and prospect records
- Identify and resolve duplicate records
- Implement best practices for data entry and record management
- Conduct periodic data health audits to identify systemic issues
- Partner with leadership to strengthen data policies and practices
- Ensure alignment with organizational data governance standards
- Develop and maintain Salesforce reports and dashboards
- Provide visibility into pipeline health and donor engagement activity
- Support leadership in tracking progress toward fundraising goals
- Build reporting frameworks for decision-making
- Analyze fundraising performance and donor engagement patterns
- Surface insights to improve portfolio management and pipeline progression
- Partner with Strategic Philanthropy and Community teams on workflow alignment
- Identify opportunities to improve system processes
- Recommend and implement system enhancements
- Serve as primary Salesforce resource for Advancement staff
- Provide training and guidance on system usage and best practices
Requirements:
- Salesforce Certified Administrator (required)
- Advanced Administrator, Platform App Builder, or Salesforce Business Analyst (preferred)
- Deep knowledge of Salesforce NPSP (donations, householding, affiliations)
- Advanced reporting and analytics experience, including: Salesforce Reports & Dashboards, PowerBI, Apsona, Multi-Step Reporting, Declarative Lookup Rollup Summaries (DLRS)
- Expertise in data hygiene and system auditing tools: DataLoader, Apsona, Field Trip
- Experience integrating Salesforce with: Wealth intelligence tools (e.g., Wealth-X), Digital fundraising platforms (e.g., Funraise), Event management systems (e.g., Cvent), Marketing and communications (e.g. Mailchimp)
- Experience automating workflows within Salesforce
- Ability to manage end-to-end data flow from lead acquisition to gift recognition
- Strong CRM system management experience in complex organizations
- Experience in nonprofit fundraising or advancement environments (preferred)
Benefits:
- extensive benefits package
- generous paid time off including vacation, sick, and holidays.
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