Manager, Analytics – H&W Platform
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Job Description
Manager, Analytics role at Synchrony supporting insights for Health & Wellness platform by leveraging data and analytics for informed decision making. Focused on business growth through collaboration and key project delivery.
Responsibilities:
- Support Health & Wellness platform business and analytics stakeholders in making informed decisions through data, analytics and insights
- Proactively discover, lead, and solve open-ended/ambiguous business problems through basic to advanced analytics/data science tools and techniques, as applicable
- Work hands-on to derive insights from data and/or automate critical processes using analytical techniques, tools, software and provide actionable recommendations to enable effective decision making and reduce execution time, as appropriate
- Ensure adherence to timely delivery, accuracy, and documentation in line with audit procedures
- Contribute to internal initiatives, perform other duties and/or special projects, as assigned
Requirements:
- Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 4+ years of hands-on relevant analytics/data science experience
- Minimum 2+ years of hands on SQL/ SAS programming experience & ability to leverage algorithms like Decision Tree, Regression and be efficient in handling complex/large data
- Must have experience with Business Intelligence and Reporting tools such as Tableau/Power BI
- Experience in campaign performance measurement, customer targeting framework and synergy of multiple functions & create / connect KPIs
- Be able to listen to the stakeholders, ideate/propose solutions, lead planning & execution, and deliver analytics projects
- Be able to effectively communicate (verbal, written & in presentation form) and lead analytics with senior stakeholders
- Experience in credit card or financial services industry
Benefits:
- Flexibility and Choice for all employees
- Best-in-class employee benefits and programs that cater to work-life integration and overall well-being
- Career advancement and upskilling opportunities
- Focus on Advancing Diverse Talent to take up leadership roles
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