Manager, Business Operations
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Job Description
Business Operations Manager at Headway tackling operational challenges in a rapidly expanding mental health care system. Leading cross-functional initiatives and building impactful operational workflows for a diverse network of providers.
Responsibilities:
- Design and build foundations for a variety of 0-1 initiatives within the Operations function.
- Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges.
- Assess and analyze data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and team OKRs.
- Build and manage a growing team to achieve these objectives.
Requirements:
- Have 7+ years of experience in operational roles at high-growth companies, with some background in consulting, finance, or business operations preferred but not required
- Have 2+ years of people management experience; you are a team builder that is passionate about growing and developing talent
- Use data as your first-language; you enjoy and are skilled at digging through complex data to solve ambiguous problems.
- Thrive in the unknown, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
- Are operationally excellent, able to manage a large volume of moving pieces without breaking a sweat
- Are a collaborator that proactively partners across teams while holding teams accountable for business results
- Seek an environment that fosters individual growth through open-feedback and high-autonomy
- Are motivated by the opportunity to make an impact on one of our generation’s defining problems: affordable mental healthcare
Benefits:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
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