Senior Associate, Business Operations & Analytics
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Sr. Associate managing business operations and analytics for a healthcare provider. Collaborating with COO and operational leaders to optimize service delivery and staffing.
Responsibilities:
- Ensure our field operations team is staffed, scheduled, and deployed with precision to meet patient demand and operational goals.
- Own and architect the models and insights that help our COO and field operations leaders make smart, fast calls on staffing decisions and our broader operational strategy across every market we serve.
- Work hand-in-hand with Regional Managers to improve workforce utilization, minimize non-productive time, optimize supply and demand, and ensure we’re delivering care efficiently and cost-effectively across our business.
- Serve as a thought partner & analytical right hand to the COO, transforming raw operational challenges into structured frameworks and recommendations
- Build and maintain forecasting, staffing and resource allocation models that drive operational and strategic decisions across the business
- Translate complex data into clear, persuasive narratives for executive and cross-functional audiences
- Identify performance gaps, inefficiencies, and growth opportunities across the organization and propose the changes needed to fix/realize them
- Own high-visibility projects and analyses from scoping through execution and measurement.
- Partner closely with field operations leaders to align staffing and scheduling to service goals, productivity targets, and budget
- Create and maintain dashboards, reports, and tools that track field efficiency, utilization, and staffing KPIs
Requirements:
- 2–4 years of experience in management consulting, investment banking, business operations/analytics/intelligence, or a similar analytical role.
- Healthcare, logistics, or field-based services experience is a plus
- Advanced Excel or Google Sheets skills: complex modeling, scenario analysis, dynamic dashboards
- SQL, Power BI, Tableau, or similar data visualization tools is a strong plus
- You can build a model and explain what it means to a Regional Manager who doesn't live in spreadsheets
- Structured problem solver — you know how to frame a problem before you start solving it and can take a messy, qualitative problem and turn it into a quantitative hypothesis
- Comfortable with ambiguity, multiple priorities, and cross-functional collaboration
- Excellent communicator with executive presence — you can distill complex findings into concise and actionable recommendations. You are comfortable “in the room” with senior leadership, able to defend your logic and influence decision-making at the highest levels .
- Curious, resourceful, and motivated to optimize and improve outcomes continuously
- Bachelor's degree in business, economics, operations, data analytics, or a related quantitative field
Benefits:
- Medical
- Dental
- Vision
- 401(k)
- Life Insurance
- Paid Time Off
Similar Jobs
Business Process Consultant
Business Process Consultant leading large scale, cross-functional initiatives at Centene. Focused on improving health outcomes and business performance through process optimizations and effective policy alignment.
Strategy and Business Operations Associate
Strategy & Business Operations Associate supporting strategic initiatives for SentiLink's identity verification services. Collaborating with leadership and driving business operations at a fast-growing company.
Business Operations & Strategy Manager – Mortgage Lending
Business Operations & Strategy Manager at Truehold managing mortgage lending operations. Scaling workflows, deploying AI, and ensuring operational readiness for new products in a remote setting.
HR and Business Ops Coordinator – Small Business
HR and Business Ops Coordinator supporting internal business functions and executive coordination for a small technology-driven business. Working remotely while residing in the U.S.
Senior Business Systems Analyst
Senior Business Systems Analysis Professional performing analysis, documentation, and translation of user requirements for healthcare organization. Involves problem solving and influencing departmental strategies.
Business Systems Specialist – CAT Testing
LMI is seeking a Business Systems/CAT Testing Coordinator for USPS software lifecycle operations. Collaborating with a team to craft, execute, and evaluate test scenarios.
Business Process Engineer
Business Process Engineer optimizing inventory management for manufacturers using AI. Involves consulting across departments, implementing solutions, and creating documentation.
Business Operations Associate
Business Operations Associate ensuring timely deliveries and customer satisfaction at a fast growing e-commerce logistics startup. Involves hands-on work and data-driven problem solving.
Director, Strategic Finance – Business Operations
Director of Strategic Finance and Business Operations at FranConnect. Partnering with executives to drive strategic analysis and operational excellence in a SaaS environment.
Business Operations Specialist
Business Operations Specialist providing strategic execution and support to Becker customers and clients. Ensuring seamless access and superior learning experiences in business operations.
Senior Business Systems Analyst – Finance Systems Reporting
Senior Business Systems Analysis Professional performing complex analysis and documentation of finance reports support in Oracle ecosystems. Collaborating closely with Tech for report delivery to Finance customers.
Senior Manager, GTM Business Systems
Senior Manager overseeing business systems architecture for Hyperproof's go-to-market operations. Driving efficiency and managing salesforce integration in a fully remote setting.
Analyst – AMI Business Process Design
Analyst for AMI Business Process Design at FormativGroup, leading workshops and developing process models for utility programs. Requires residency in specific U.S. states.
Head of Business Systems
Head of Business Systems managing enterprise systems architecture and AI strategy at Actionstep. Ensuring operational excellence and strong data governance across the organization.
Business Operations Manager
Business Operations Manager handling operational processes and system improvements at Worldly's impact intelligence platform. Collaborating on efficiency and automation across multiple teams.
Business Systems Application Developer
Business Systems Application Developer enhancing ERP systems with C# and .NET at JR Automation. Building integrations and providing support for innovative automation solutions.
Senior Director of Business Operations – Software Insights
Head of Business Intelligence for FICO, leading data-driven decision-making and BI innovations across teams. Spearheading a transformative analytics function to enhance organizational insights and efficiency.
BizOps Analyst
BizOps Analyst focused on redesigning workflows and implementing scalable solutions in a collaborative environment.
Senior Business Systems Analyst
Senior Business Systems Analysis Professional performing analysis of business needs and technical documentation. Contributing to healthcare system requirements and influencing departmental strategy.
Director, Business Operations
Director of Business Operations maintaining operational excellence in the U.S. Customer Engagement organization. Leading day-to-day business rhythms and supporting transformation initiatives for improved execution.