Manager, Business Reporting & Analytics
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Job Description
Manager of Business Reporting & Analytics at CVS Health delivering AI-enabled reporting and analytical solutions across Specialty Mail Operations. Responsible for the full analytics lifecycle in a regulated healthcare environment.
Responsibilities:
- design, develop, and maintain enterprise-grade dashboards using PowerBI and Tableau
- build and manage Power BI semantic models optimized for both human and AI consumption
- apply DAX best practices, data modeling standards, and documentation practices
- partner with business stakeholders to translate requirements into scalable analytics solutions
- own SQL‑based analysis and data validation as the foundation for all reporting, semantic models, and AI‑assisted insight
- design AI-ready semantic models with business-friendly naming, descriptions, and classifications
- define trusted measures, verified answers, and visibility rules to support Copilot usage
- leverage Power BI Copilot and Copilot Studio to create AI-assisted insights and guided analytics experiences
- design effective prompts and conversational analytics experiences aligned to business questions
- validate and refine AI-generated insights, understanding where outputs are reliable versus exploratory
- build analytics automation and workflows using Power Automate
- orchestrate AI-enabled workflows that trigger insights, summaries, or alerts based on data changes
- design human-in-the-loop processes for AI-assisted decision support
- enable proactive insight delivery rather than passive dashboard consumption
- ensure analytics solutions adhere to enterprise governance, data quality, and compliance standards
- design reporting and AI experiences that respect row-level security, object-level security, and sensitivity labels
- understand how AI inherits security context and validate outputs against regulated data constraints
- apply responsible AI practices, including awareness of bias, hallucinations, and validation requirements
- translate analytical and AI-generated outputs into clear business narratives
- explain the “why” behind trends, patterns, and AI-identified insights
- frame insights appropriately for executive and operational audiences
- design AI-generated summaries that align with established business language and definitions
Requirements:
- 5+ years of demonstrated ability to exercise analytical judgment when validating dashboards, datasets, and AI‑generated outputs—knowing when results are decision‑ready versus investigatory
- 5+ years of demonstrated depth in analytics, business intelligence, and reporting, delivering impactful dashboard solutions that support and solve complex business problems with limited guidance
- 3+ years of advanced Power BI expertise, including ownership of semantic models, complex DAX, and executive‑ready dashboards; sets quality standards and influences best practices
- 3+ years of strong command of SQL, independently performing analysis, validation, and issue resolution across multiple data sources with sound analytical judgment
- 2+ years of experience designing and delivering enterprise dashboards and visual analytics using Tableau
Benefits:
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
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