Manager, Operational Excellence Analytics
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Manager of Operational Excellence Analytics responsible for data architecture and AI modeling at CVS Health. Collaborating with IT and mentoring teams to improve operational efficiency.
Responsibilities:
- Design and maintain the OpEx semantic data layer in Snowflake — building productized datasets that serve as the trusted source for OpEx reporting, modeling, and AI applications across the network.
- Develop and deploy advanced analytical models (forecasting, optimization, anomaly detection, classification) and AI/ML applications that solve operational problems across the DC network.
- Build and maintain automation flows (Power Automate, Python, low-code tooling) that eliminate manual reporting, data preparation, and analysis effort across the OpEx organization.
- Develop network-level PowerBI dashboards on top of the semantic layer to support daily management, performance management, and process improvement at both site and network levels.
- Partner with IT Data Engineering and Data Science teams on platform design, source system integrations, and shared infrastructure — ensuring OpEx requirements are well represented.
- Use data, modeling, and AI to optimize WMS/LMS settings, configurations, and standards — driving measurable improvements in throughput, accuracy, labor utilization, and inventory accuracy.
- Partner with routing, transportation, and inventory teams to identify and quantify business process optimization opportunities, including delivery scheduling, planning windows, and demand smoothing.
- Translate analytical findings into specific, actionable recommendations for site and network leadership, including the financial business case for proposed change.
- Support root cause analysis and corrective action efforts using statistical methods, modeling, and AI-assisted investigation in partnership with lean, IE, IC, and OpEx resources.
- Train OpEx colleagues, site leadership, and cross-functional partners on OpEx developed tools and data-driven problem-solving methods.
- Mentor OpEx colleagues on advanced analytical techniques and the proper interpretation of operational data.
- Develop and maintain documentation, standard work, and learning paths that scale data literacy and AI fluency across the OpEx organization.
- Serve as a technical advisor on cross-functional projects requiring advanced analytical or AI input.
- Plan and execute multiple projects in parallel using strong project management discipline — managing risk, critical path, and dependencies to deliver on time.
- Build the financial business case and project plan for proposed changes, then drive execution through to measurable, sustained results.
- Communicate effectively across technical and non-technical audiences, balancing competing priorities across multiple teams and sites to achieve common goals.
Requirements:
- Bachelor’s degree in Industrial Engineering, Computer Science, Data Science, or related engineering/science field, or an additional 4 years of experience in lieu of the WMS/LMS, SQL, and lean/CI requirements below.
- 3+ years experience in a manufacturing or distribution center environment.
- 2+ years experience with WMS and/or LMS systems and database structure, including data mapping and optimization of settings and configuration.
- 1+ years working directly with lean, process improvement, continuous improvement, or similar.
- 5+ years experience in a manufacturing or distribution center environment (preferred).
- 2+ years experience deploying production AI/ML or generative AI applications in a business or operational environment (preferred).
- 3+ years experience with semantic layer design and SQL — including data modeling, transformation logic, and performance optimization (preferred).
- 2+ years experience developing in PowerBI — including data modeling, DAX, and dashboard design at the network level (preferred).
- Experience with analytics engineering tools and transformation frameworks (preferred).
- Experience with workflow and process automation tools (Power Automate, Airflow, n8n, or similar) (preferred).
- 2+ years working directly with lean, process improvement, continuous improvement, or similar (preferred).
- Strong programming and scripting skills (Python, SQL, or similar) for automation, modeling, and data engineering work (preferred).
- 2+ years of demonstrated success in managing projects (preferred).
Benefits:
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
Similar Jobs
Services Operations Enablement Specialist
Services Operations Specialist at Border States focusing on reducing operational inefficiencies and supporting service lines. Empowered to drive process improvements and collaborate cross-functionally.
Manager, Employee Service – Operations
Manager of Workday Core HR processes at Zillow Group, leading improvements and supporting employee service initiatives. Drive process efficiency and leadership collaboration.
Field Operations Manager – Fleet Services
Field Operations Manager II leading maintenance management across multiple locations at Ryder. Ensuring compliance, performance management, and customer satisfaction in operations.
Senior Associate, Stars – Operations Analytics
Senior Analyst managing data analytics for CVS Health, supporting Stars Part D measures and enhancing performance ratings. Collaborating cross-functionally and preparing reports for senior leadership.
Specialty Operations Pharmacy Technician 3
Specialty Operations Pharmacy Technician supporting pharmacists in medication preparation and handling inbound member calls. Ensuring adherence to operational processes for healthy outcomes.
Administrative Operations Assistant
Administrative Operations Assistant supporting finance operations for AI-driven eCommerce agency. Collaborating across teams to ensure smooth business operations and supporting HR processes in Türkiye and the US.
Spezialist:in Betrieb & Optimierung PV-Anlagen, Teilzeit
Flexible support role for operating and economically optimizing PV systems at Swiss Renewable Solutions. Responsibilities include oversight, troubleshooting, and data analysis for solar installations.
Edge Operations Engineer
Circuit Provisioning Engineer handling server and network hardware troubleshooting for Centific in a remote setup. Requires IT degree and experience in data centre operations.
Manager, Client Operations
Manager, Client Operations at DSV overseeing inventory management and team supervision. Guiding best practices and facilitating global inventory sharing for client operations.
Global Operational Excellence Specialist
Global Operational Excellence Specialist focused on Lean systems and flow excellence at Bachem. Leading initiatives for measurable performance improvements across production and transactional environments.
Retail Account & Operations Manager
Retail Operations Manager supporting Nex Playground’s expansion in the US and globally. Responsible for managing retail partnerships and operational projects.
Associate, Field Deployment Operations
Deployment Associate managing the deployment lifecycle of RADAR technology in retail. Collaborating with teams to ensure successful installations and quality assurance.
Principal Business Operations, Data & Insights
Principal role in Moxie's Business Operations team building practice intelligence from raw data. Engaging in client-facing strategy discussions and analytics.
Marketing Data & Performance Ops Specialist
Marketing Data & Performance Ops Specialist managing paid media reporting and analytics for growth team. Build dashboards, monitor attribution, and assist with performance insights and campaign analysis.
Senior Manager, Payer Enrollment Strategy – Operations
Senior Manager overseeing payer enrollment strategy and operations at Medallion. Leading a team to ensure client satisfaction and operational excellence in national healthcare technology.
OPS Manager – Project Manager
OPS Manager overseeing project environment and ensuring client satisfaction. Leading team performance and development to meet productivity and quality standards.
Manager, Systems Operations
Manager of Systems Operations at Wealthsimple leading technical operations for a large CX team. Responsible for ensuring stability and efficiency in a heavily integrated CX ecosystem.
Operations Associate Manager
Operations Associate Manager at Snapdocs focusing on team leadership and operational excellence. Driving customer satisfaction through effective management and process improvements.
Manager, Patient Support Operations
Manager of Patient Support Operations overseeing patient support services and leading a team in healthcare. Focused on operational excellence and improving patient access in a remote environment.
Performance Analyst, Operations
Performance/Operations Analyst creating reports and insights for utilities industry client at JLL. Collaborating with stakeholders to enhance performance and operational standards.