Senior Associate, Stars – Operations Analytics
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Job Description
Senior Analyst managing data analytics for CVS Health, supporting Stars Part D measures and enhancing performance ratings. Collaborating cross-functionally and preparing reports for senior leadership.
Responsibilities:
- Develop and maintain forecasting models that project Oak Street’s performance in various CMS Stars measures.
- Regularly analyze performance data to identify areas for improvement and recommend strategies to enhance ratings.
- Draw insights from performance data and highlight areas of opportunity by market for field leaders and Oak Street’s senior leadership team.
- Prepare clear and concise reports, dashboards, and presentations to communicate performance metrics, trends, and recommendations to Oak Street senior leadership (VP, SVP, & C-suite) and other key stakeholders (Oak Street Medical leadership).
- Develop a reconciliation process to ensure Oak Street receives accurate and complete payer data files.
- Partner with payer data teams and Managed Care Operations to address gaps in payer data.
- Regularly review escalations from stakeholders regarding data quality.
- Partner with Product and Engineering on improving data quality.
- Collaborate with cross-functional teams, including Product, Data, Engineering, and Managed Care Operations to integrate analytical insights into Oak Street’s overall quality improvement efforts.
- Other duties as assigned.
Requirements:
- Bachelor's degree preferred
- 3 - 5 years of prior relevant experience; 2+ years of consulting or other applicable experience in healthcare preferred
- Strong interpersonal skills that support effective stakeholder engagement
- Strong written communication skills; highly proficient with Microsoft PowerPoint
- Analytical and data savvy; highly proficient with Microsoft Excel, SQL is a plus
- Ability to develop business cases, ROI analysis, and financial analysis
- Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product
- Quick learner comfortable with a high level of ambiguity
- Ability to succinctly summarize and synthesize large amounts of information
- Strong accountability and discipline against timelines and deliverables
- Collaborative working style, able to work cross functionally
Benefits:
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
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