Manager, Operational Resilience – Technology Currency
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Job Description
BMO manager leading resilience, disaster recovery, and technology currency initiatives for critical U.S. banking services. Managing a team and coordinating enterprise remediation across technology, infrastructure, business, and risk stakeholders.
Responsibilities:
- Lead disaster recovery, business continuity, and operational resilience programs supporting critical applications and services
- Strengthen resiliency, recoverability, stability, and readiness of critical technology services
- Identify operational risks, resiliency gaps, and technology vulnerabilities, and lead remediation efforts
- Lead Live DR, recovery testing, failover exercises, restoration testing, and resilience validation activities
- Coordinate recovery planning, dependency mapping, remediation, and resilience deliverables across the U.S. P&BB and Wealth Technology portfolio
- Partner with application, infrastructure, cloud, business, risk, audit, and enterprise resiliency teams
- Establish governance processes, metrics, dashboards, and reporting for resilience posture and initiative progress
- Communicate technical and resilience information to senior leaders, business stakeholders, and executive audiences
- Drive stakeholder accountability for commitments, milestones, and resilience objectives
- Lead technology currency and end-of-life remediation initiatives
- Reduce technology debt and improve operational sustainability
- Monitor currency metrics, remediation plans, risks, and enterprise commitments
- Manage a small team by setting priorities, coaching, driving accountability, and supporting development
- Facilitate meetings, executive reviews, and risk discussions
- Develop executive-ready reporting and presentations
- Foster accountability, ownership, continuous improvement, and operational excellence
Requirements:
- Experience in business continuity planning, disaster recovery, operational resilience, technology risk, infrastructure operations, service delivery, or technology governance
- Knowledge of disaster recovery testing, recovery planning, resiliency frameworks, and operational readiness practices
- Experience driving large-scale cross-functional initiatives involving technology, infrastructure, cloud, and business stakeholders
- Understanding of technology currency management, technical debt reduction, application lifecycle management, and end-of-life remediation
- Strong analytical and problem-solving skills
- Ability to manage ambiguity and drive results
- Previous people leadership experience preferred
- Technical background in application development, infrastructure, cloud technologies, or technology operations considered an asset
- Ability to manage multiple priorities, stakeholders, and deliverables
- Ability to build relationships and influence across a complex, matrixed organization
- Ability to communicate technical concepts clearly to executive, business, and non-technical audiences
- Sound judgment, accountability, and continuous improvement mindset
Benefits:
- Performance-based incentives
- Discretionary bonuses
- Health insurance
- Tuition reimbursement
- Accident insurance
- Life insurance
- Retirement savings plans
- In-depth training and coaching
- Manager support
- Network-building opportunities
- Tools and resources to reach new milestones
- Reasonable accommodations for individuals with disabilities
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